Technical Manager

Job Purpose

1. Technical Execution

• Conduct and review APF, Non-APF, and CF property cases within delegated authority.
• Ensure site visits, valuations, documentation, and recommendations are complete and accurate.
• Flag high-risk or red-category cases to RTM / ZTM for review.

1. TAT Quality Compliance

• Monitor TAT adherence for branch submissions and vendor reports.
• Track First-Time-Right (FTR) performance , identify rework areas, and implement corrective measures.
• Support query resolution and query reduction initiatives .

1. Vendor Management
   • Coordinate with vendors for valuations and technical reports .
   • Track vendor performance, cost, and quality , escalating issues to RTM / ZTM.
   • Support vendor onboarding, training, and periodic review .

1. Branch Business Support
   • Support branches in APF/CF generation within approved limits .
   • Visit properties exceeding threshold amounts (e.g., >1 Cr.) and support high-value case assessments .
   • Provide feedback to RTM/ZTM on branch-level risk trends, exceptions, and performance gaps.

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