Technical Leader - 3DExperience (Presales,Postsales)

SOLIZE PARTNERS India Private Limited

Job Title: Technical Leader: Dassault Solutions

Job Location: Bangalore

Employment Type: Full Time

Experience Level: 10-15 years

Educational Qualification: Engineering degree is required, ideally Mechanical

Engineering.

Job Summary:

Solize is looking for a Leader – Technical who is responsible for providing technical

leadership for Dassault Systèmes solutions [ Both Pre & Post Sales] by driving technical

excellence, product expertise, customer support, issue resolution, and capability &

competency development. The role focuses on mentoring technical teams, managing

complex technical escalations, ensuring adherence to best practices, and serving as a

trusted technical advisor to customers and internal stakeholders. Leader – Technical will

act as the face of SOLIZE, interfacing and working closely with the internal sales teams,

Dassault Systemes Technical teams as well as Brand teams to deliver value to

customers.

Key Responsibilities:

• Technical Leadership:

- Provide technical leadership across Dassault Systèmes products and related

technologies. Guide and mentor the team of engineers in diagnosing and

resolving complex product & application related issues. Establish technical

standards, documentation, and best practices. Review technical solutions

and recommend improvements for performance, scalability, and

maintainability. Act as the highest technical escalation point for critical

customer issues.

• Customer Technical Engagement

- Lead technical Pre & Post Sales alongside the sale team helping & supporting

them on day-to-day basis. Ensure timely resolution of customer escalations

while meeting service-level commitments. Monitor recurring issues and

identify long-term corrective actions. Improve technical support processes

and knowledge management practices.

• Team Leadership:

- Mentor Technical Consultants, Support Engineers, and Product Specialists.

Conduct technical reviews and coaching sessions. Identify competency gaps

and develop technical learning plans. Support recruitment and onboarding of

technical resources. Foster a culture of collaboration, innovation, and

continuous learning.

• Knowledge Management & Continuous improvement:

- Develop and maintain technical documentation, troubleshooting guides, and

knowledge articles. Promote knowledge sharing across teams. Build reusable

technical assets and diagnostic procedures. Standardize troubleshooting

methodologies and support processes.

- Evaluate new Dassault Systèmes product releases and features. Recommend

improvements to support methodologies and operational efficiency. Drive

automation initiatives for monitoring, diagnostics, and reporting. Encourage

adoption of industry's best practices and emerging technologies.

Requirements - Skills & Qualifications

Must Have:

• 10 – 15 years of experience in a similar role of leading a technical team in the

engineering software domain, preferably from the Dassault Systemes eco system

with a minimum of 5 years in technical leadership, support, or technical sales

role.

• Strong understanding of PLM principles and engineering workflows

• Strong leadership competencies like technical leadership, Coaching and

mentoring, Customer-focused problem solving, Analytical thinking, Decision

making, Stakeholder management, Communication and presentation skills,

Collaboration across cross-functional teams & Continuous improvement mindset

Nice to have/preferred skills and experience

• Knowledge of Dassault technologies, including CATIA, DELMIA, BIOVIA &

SIMULIA alongside the 3DEXPERIENCE Platform with certifications.

• Hands-on experience of working with the 3DEXPERIENCE® Platform

• Knowledge of CAD Automation technologies EKL and languages like JAVA,

MQL and JPO knowledge

• Exposure to cloud-hosted enterprise applications.

• Good understanding of Hardware, Operating Systemes and Data base

management.

Benefits

• Technical organization is a significant pillar to the growth of the business, and

a good technical leader will support the business managing and navigating the

challenges and ensuring we have good credibility in our support services.