Technical Lead

This role leads technical delivery across cross-functional initiatives, guiding solution design and helping teams build scalable, business-aligned systems that combine enterprise workflow platforms with AI-driven capabilities. The Tech Lead brings strong project management, Salesforce expertise, and hands-on experience building AI agents on platforms such as Claude and Agentforce. The objective is to align technology execution with business priorities while delivering well-architected, maintainable solutions.

Key Responsibilities:

• Lead end-to-end technical delivery for projects spanning Salesforce, AI agent solutions, integrations, and enterprise workflows.
• Partner with business stakeholders, product managers, architects, and engineering teams to define scope, solution approach, priorities, and implementation plans.
• Design scalable technical solutions across Salesforce and related platforms, ensuring alignment with business requirements and long-term architecture goals.
• Provide hands-on technical leadership for agent-building initiatives using Claude, Agentforce, and related AI tooling.
• Guide the development of AI-enabled workflows, automation patterns, and user-facing agent experiences.
• Drive project execution by managing dependencies, technical risks, delivery milestones, and cross-team coordination.
• Review technical designs, code, configurations, and implementation approaches to ensure quality and maintainability.
• Mentor engineers and developers, support technical decision-making, and establish engineering best practices.
• Collaborate with data, product, and business teams to prioritize high-value use cases and operationalize solutions effectively.
• Ensure solutions meet standards for governance, security, reliability, and supportability.

Time Zone Coverage: U.S. Central Time (CST); some overlap with India Standard Time (IST) is expected (Preferably, availability until 11:00 a.m. CST)

Preferred Region: APAC.

Requirements

Must-Have Skills:

• 7+ years of experience in software engineering, platform engineering, or technical solution delivery.
• Proven experience in a Tech Lead, Technical Project Lead, or equivalent role.
• Strong project management and cross-functional delivery experience.
• Hands-on Salesforce experience, including platform capabilities, integrations, workflows, and enterprise use cases.
• Experience building or enabling AI agents, assistant workflows, or intelligent automation solutions.
• Familiarity with Claude, Agentforce, or comparable LLM and agent-building platforms.
• Strong understanding of solution architecture, systems integration, APIs, and enterprise application design.
• Excellent stakeholder communication, technical leadership, and problem-solving skills.

Nice-to-Have Skills:

• Experience across Salesforce development, administration, or solution architecture.
• Familiarity with prompt design, agent orchestration, grounding patterns, and AI workflow evaluation.
• Experience leading Agile delivery across engineering and business teams.
• Exposure to cloud platforms, data pipelines, analytics ecosystems, or workflow automation tooling.
• Salesforce certifications or relevant AI/platform certifications.
• Technical leadership.
• Project management.
• Salesforce platform.
• Agentforce.
• Claude.
• AI agent building.
• Solution architecture.
• APIs and integrations.
• Stakeholder management.
• Delivery execution.