CHENNAI · FULLTIME
Technical Lead
Cognizant
Chennai · onsite · Posted 62d ago
Sourced from
Not disclosed6–8 yrsfulltimeChennai
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Section · 01
About this role
Job Summary
With Sound business/functional knowledge on trading and commodity side needed 6+ years overall
Familiarity with standard support processes such as incident and issue management
Experience of working in a high volume time critical environment.
Strong Technical Knowledge on SQL Server or Oracle Able to interact with the customer on day to day issues and send reports on daily basis
Should be able to communicate with Business Users and other stakeholders whenever needed
Responsibilities
With Sound business/functional knowledge on trading and commodity side needed 6+ years overall
Familiarity with standard support processes such as incident and issue management
Experience of working in a high volume time critical environment.
Strong Technical Knowledge on SQL Server or Oracle Able to interact with the customer on day to day issues and send reports on daily basis
Should be able to communicate with Business Users and other stakeholders whenever needed
Experienced in Handling Production Issues and provide Bug Fix/ Solution in Production
Providing Second and Third line support for user issues
Ensuring production systems are fully operational and provide quick work around and solution
Must be able to speak fluently in English
Strong verbal and written communication both with business users and
internal IT teams.
Experience in preparing analysing and presenting reports
Should have knowledge in ITIL
Good to have Oracle Fusion/ERP functional knowledge experience
With Sound business/functional knowledge on trading and commodity side needed 6+ years overall
Familiarity with standard support processes such as incident and issue management
Experience of working in a high volume time critical environment.
Strong Technical Knowledge on SQL Server or Oracle Able to interact with the customer on day to day issues and send reports on daily basis
Should be able to communicate with Business Users and other stakeholders whenever needed
Responsibilities
With Sound business/functional knowledge on trading and commodity side needed 6+ years overall
Familiarity with standard support processes such as incident and issue management
Experience of working in a high volume time critical environment.
Strong Technical Knowledge on SQL Server or Oracle Able to interact with the customer on day to day issues and send reports on daily basis
Should be able to communicate with Business Users and other stakeholders whenever needed
Experienced in Handling Production Issues and provide Bug Fix/ Solution in Production
Providing Second and Third line support for user issues
Ensuring production systems are fully operational and provide quick work around and solution
Must be able to speak fluently in English
Strong verbal and written communication both with business users and
internal IT teams.
Experience in preparing analysing and presenting reports
Should have knowledge in ITIL
Good to have Oracle Fusion/ERP functional knowledge experience
Sourced from foundit
Section · 02
Skills
ITILOracle Fusion ErpOracle DBSQL Server
Section · Company
About Cognizant
Cognizant
IT Services & Consulting
241.5k+
employees
1994
32 years old
Teaneck. New Jersey.
United States (USA)
About
A leader in IT services, providing insights that empower businesses to anticipate customer needs and adapt in a dynamic environment.
Industries
IT Services & ConsultingConsulting
Employee ratings
61,441 reviews
3.7/ 5
Culture
3.5
Career growth
2.9
Work-life
3.6
Employees rate it well for
Work Life Balance6704Salary6455Work Culture6019Learning4862Senior Management4577
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