Technical Lead (UK Expansion Platform) - Remote (UK)

BJAK is using AI, automation and backend systems to power end-to-end insurance operations. Our platform handles customer journeys including quotes, insurer integrations, document processing, policy issuance, endorsements and claims at scale.

We're looking for a talented Technical Lead based in the United Kingdom to design and build systems that support BJAK’s expansion into the UK market, including new product workflows, integrations, regulatory requirements and platform capabilities needed to operate in a new region.

This is a fully remote position where you'll collaborate closely with our Malaysia-based engineering, product and operations teams to deliver production-grade systems for international expansion.

THE MISSION

Lead engineering efforts to design and build scalable systems that enable BJAK’s expansion into the UK market, ensuring our platform can support new insurance workflows, regulatory requirements and operational models in a new geography.

WHAT YOU’LL OWN

• Lead delivery of engineering initiatives supporting BJAK’s UK market expansion.

• Translate UK business, regulatory and operational requirements into scalable system designs.

• Design backend systems and platform capabilities for new insurance products and workflows.

• Build and extend core services to support multi-region, multi-market platform operations.

• Define system architecture for integrations with insurers, partners and external APIs in the UK ecosystem.

• Ensure platform readiness for compliance, data handling and operational requirements in a new market.

• Review architecture and implementation quality to ensure scalability, correctness and reliability.

• Work closely with product, operations, QA and DevOps to deliver end-to-end UK expansion initiatives.

• Improve system stability through monitoring, incident response, debugging and root cause analysis.

• Ensure safe, reliable and controlled production releases for expansion-related systems.

WHAT WE'RE LOOKING FOR

• Strong software engineering experience building production-grade backend or distributed systems.

• Proven experience leading technical delivery of complex systems or platform initiatives.

• Ability to design scalable system architecture across multiple services and domains.

• Strong understanding of APIs, backend systems and distributed system principles.

• Experience working on multi-region or internationalized systems is a plus.

• Hands-on engineering capability with willingness to contribute to code and implementation.

• Strong judgment on architecture trade-offs, scalability and delivery risks.

• Experience working with cross-functional teams including product and operations.

• Strong communication skills and ability to align technical and non-technical stakeholders.

• Calm under pressure when handling production issues or complex delivery timelines.

• High ownership mindset with strong execution from design through production.

BONUS POINTS

• Experience building systems for regulated industries (insurance, fintech, banking, etc.).

• Experience with international expansion, multi-region platforms or localization systems.

• Experience with workflow automation, orchestration engines or backend platforms.

• Knowledge of Node.js, Python, Java or similar backend technologies.

• Experience with cloud infrastructure, CI/CD pipelines and production monitoring systems.

• Familiarity with observability tools (logging, metrics, tracing, alerting).

• Experience integrating third-party APIs, insurers or financial service providers.

• Understanding of compliance-driven system design (data, audit, governance).

• Experience scaling systems across different markets or regulatory environments.

THE KIND OF BUILDER WE WANT

• Thinks clearly about how systems must adapt across markets and regulatory environments.

• Hands-on technical leader who engages deeply with architecture and implementation.

• Structured thinker who can translate complex business expansion into system design.

• Stable, reliable and calm under pressure.

• Strong focus on correctness, scalability and operational readiness.

• Actively identifies risks in system expansion and addresses them early.

• Builds systems that are adaptable, extensible and globally scalable.

THIS ROLE IS NOT FOR

• People who only focus on feature delivery without system or platform thinking.

• Engineers who avoid ownership of complex or cross-market systems.

• Candidates who cannot explain trade-offs in architecture or scaling decisions.

• People who ignore compliance, operational or regional complexity.

• Individuals who talk like global leaders but do not execute delivery.

SUCCESS IN THIS ROLE

You'll be successful if you can:

• Deliver stable and scalable systems that support UK market expansion.

• Ensure platform readiness for new regulatory and operational requirements.

• Build extensible architecture that supports multi-region growth.

• Reduce delivery risk through strong system design and execution discipline.

• Build strong trust with engineering, product and operations teams.

WHY JOIN BJAK

• Lead International Expansion Systems – Own engineering initiatives powering UK market entry.

• High-Impact Engineering – Solve real-world cross-market and system scalability challenges.

• Global Engineering Team – Work with experienced engineers across multiple countries.

• Fully Remote – Work remotely from UK while collaborating with our Malaysia-based teams.

• International Exposure – Build systems that support new global markets.

• Learning & Development Budget – Support continuous technical and leadership growth.

• High Ownership Environment – Significant autonomy over architecture and delivery decisions.

• Modern Engineering Culture – Focus on reliability, scalability and engineering excellence.

• Competitive Compensation – Attractive salary package based on experience and leadership impact.

INTERVIEW PROCESS

We assess technical depth, system design ability, leadership mindset and execution strength. The process usually includes application review, two interviews and a technical discussion or practical system design exercise.