Technical Lead - SRE

Technical Lead - SRE

Experience :7 + Years

Work Mode: Remote

Key Responsibilities

• Provide technical leadership for the Engineering Operations and Support team.
• Act as the senior escalation point for complex and critical incidents.
• Lead investigation and technical coordination during major incidents.
• Establish troubleshooting standards and ensure engineering escalations contain appropriate diagnostic evidence.
• Work closely with client DevOps, SRE, infrastructure and development teams.
• Provide technical oversight for Jenkins, GitHub, Jira/Confluence and engineering toolchain support.
• Provide technical guidance for LSF, Altair Grid, EDA infrastructure and license-related troubleshooting.
• Review root-cause analyses and ensure appropriate corrective/preventive actions are identified.
• Define monitoring requirements and identify monitoring gaps.
• Establish and continuously improve operational runbooks.
• Analyze incident trends and identify recurring technical problems.
• Drive problem management to reduce repeat incidents.
• Identify opportunities to automate monitoring, diagnostics, remediation and ticket creation.
• Develop scripts/tools to automate repetitive operational activities where appropriate.
• Mentor Engineering team
• Define technical training and cross-training plans.
• Ensure adequate technical knowledge is available across shifts.
• Work with engineering teams to transition additional support activities into the Engineering Operations team.
• Establish technical criteria before accepting new systems into support.
• Contribute to architecture and operational-readiness discussions from a supportability perspective.
• Drive development of structured knowledge articles, FAQs and troubleshooting documentation.
• Support the evolution toward AI-assisted engineering support using the accumulated knowledge base.

Required Skills

• 7+ years of experience across DevOps, SRE, production engineering, infrastructure or engineering support.
• Strong Linux/Unix troubleshooting experience.
• Strong CI/CD knowledge with hands-on Jenkins experience.
• Strong Git/GitHub knowledge.
• Strong understanding of infrastructure and networking.
• Experience with monitoring, observability and incident-management practices.
• Strong scripting/automation capabilities using Python, Bash or similar technologies.
• Experience leading complex technical incident investigations.
• Demonstrated ability to perform systematic root-cause analysis.
• Experience mentoring or technically leading support/DevOps/SRE engineers.
• Excellent technical communication and stakeholder-management skills.

Preferred Skills

• LSF and/or Altair Grid experience.
• HPC or semiconductor/EDA environment experience.
• Engineering license-management experience.
• Experience with JAMA, Black Duck, Coverity and Solid Sands.
• Experience establishing SRE or Engineering Operations practices.
• Experience implementing monitoring and operational automation.
• Familiarity with AI-assisted support or knowledge-management solutions.