Technical Lead - Regional Systems (Remote, China)

BJAK is using AI, automation and backend systems to power end-to-end insurance operations. Our platform handles customer journeys including quotes, insurer integrations, document processing, policy issuance, endorsements and claims at scale.

We're looking for a talented Technical Lead based in China to design and build regional systems that support BJAK’s multi-market expansion, ensuring our platform can operate reliably across different countries, regulatory environments and insurance partners.

This is a fully remote position where you'll collaborate closely with our Malaysia-based engineering, product and operations teams to deliver scalable, production-grade systems across regions.

THE MISSION

Lead engineering efforts to design and build regional-ready systems that enable BJAK to scale across multiple markets, ensuring consistency, reliability and adaptability of insurance workflows across different countries and operational environments.

WHAT YOU’LL OWN

• Lead design and delivery of regional system capabilities across BJAK’s platform.

• Translate multi-country business, operational and regulatory requirements into scalable system architecture.

• Design backend systems that support multi-region workflows, configurations and integrations.

• Build platform capabilities that allow insurance workflows to adapt across different markets.

• Define system design for localization, policy variations, insurer integrations and operational differences.

• Ensure consistency and reliability of core workflows across regions while supporting flexibility per market.

• Review architecture and implementation to ensure scalability, correctness and maintainability.

• Work closely with product, operations, QA and DevOps to deliver cross-regional initiatives.

• Improve system stability through monitoring, incident response, debugging and root cause analysis.

• Ensure safe and controlled production releases across multi-region deployments.

WHAT WE'RE LOOKING FOR

• Strong software engineering experience building production-grade backend or distributed systems.

• Proven experience leading technical delivery of platform or multi-system initiatives.

• Ability to design scalable architectures that support multi-region or multi-tenant systems.

• Strong understanding of backend systems, APIs and distributed system principles.

• Experience working with complex business domains involving regional or regulatory differences.

• Hands-on engineering capability with willingness to contribute to implementation and code.

• Strong judgment on architecture trade-offs, system complexity and scaling challenges.

• Experience working with cross-functional teams including product and operations.

• Strong communication skills and ability to align technical decisions across stakeholders.

• Calm under pressure when handling production issues or complex system coordination.

• High ownership mindset with strong execution from design to production.

BONUS POINTS

• Experience building multi-region, multi-tenant or globally distributed systems.

• Experience with localization, configuration-driven systems or policy-based architectures.

• Experience in regulated industries such as insurance, fintech or banking.

• Knowledge of Node.js, Python, Java or similar backend technologies.

• Experience with cloud infrastructure, CI/CD pipelines and production monitoring systems.

• Familiarity with observability tools (logging, metrics, tracing, alerting).

• Experience integrating third-party systems, APIs or external partners across regions.

• Experience scaling systems across different regulatory or operational environments.

THE KIND OF BUILDER WE WANT

• Thinks in terms of systems that must scale across countries and business contexts.

• Hands-on technical leader who stays close to architecture and implementation.

• Clear thinker who simplifies regional complexity into scalable system design.

• Stable, structured and dependable under operational pressure.

• Strong focus on correctness, adaptability and long-term maintainability.

• Actively identifies cross-region risks and addresses them early in design.

• Builds systems that are flexible, reliable and globally extensible.

THIS ROLE IS NOT FOR

• People who only focus on single-market or single-feature delivery.

• Engineers who avoid ownership of complex distributed systems.

• Candidates who cannot explain trade-offs in multi-region architecture.

• People who ignore regulatory, operational or localization complexity.

• Individuals who talk like system leaders but do not build scalable systems.

SUCCESS IN THIS ROLE

You'll be successful if you can:

• Deliver systems that operate reliably across multiple regions and markets.

• Enable consistent yet flexible insurance workflows across countries.

• Improve system scalability, reliability and operational clarity.

• Reduce fragmentation across regional implementations through strong platform design.

• Build strong trust with engineering, product and operations teams globally.

WHY JOIN BJAK

• Build Regional Systems at Scale – Own architecture powering multi-market insurance operations.

• High-Impact Engineering – Solve complex cross-region system design challenges.

• Global Engineering Team – Work with experienced engineers across multiple countries.

• Fully Remote – Work remotely from China while collaborating with our Malaysia-based teams.

• International Exposure – Build systems used across Southeast Asia and beyond.

• Learning & Development Budget – Support continuous technical and leadership growth.

• High Ownership Environment – Strong autonomy over architecture and regional system design.

• Modern Engineering Culture – Focus on scalability, reliability and engineering excellence.

• Competitive Compensation – Attractive salary package based on experience and leadership impact.

INTERVIEW PROCESS

We assess technical depth, system design ability, leadership mindset and execution strength. The process usually includes application review, two interviews and a technical discussion or practical system design exercise.