Technical Lead-Payment Application System

As a Technical Lead have to deal with all the below activities for new Projects and CRs in area of Payment systems.

• Responsible for providing support to the business and operation customers by investigating, troubleshooting and resolving issues across multiple channels limited to test systems only.

• Manage, prioritize and respond to issues, inquiries and escalations. • Communicate with internal and external stakeholders in an effective, tactical, and empathetic manner.

• Provide insights, suggestions and feedback to managers and leads. • Analysis, review and advice for End to End Integrations. Dedicated support to finalize the BRD and design specifications FS with team in Business Analysis/Pre-development Phase.

• Prepare Test Setup buildup document which will become basis for later on prod setup buildup which should contain:

• Hardware Requirement, Software Requirement, Software patches/updates detail & Setup.

• Smooth handing over of the production environment to the operations department.

• Hands-on knowledge on Oracle PL/Sql is a must.

Qualification - - Bachelor's degree in Computer Science, Information Technology, or related field. Master's degree in Business Administration or relevant field preferred.

Experience: - Minimum of 15+ years of experience in application support, with at least 10 years payment systems. - - - Proven experience for handling domestic card scheme program preferably in GCC market.

Strong knowledge of payment protocols, APIs, and integration technologies.

Ability to work under pressure and manage multiple priorities. Soft Skills - - - Deep understanding of payment processing systems and technologies Knowledge of major payment networks (Visa, Mastercard, etc.) Familiarity with banking systems and financial protocols