Technical Lead - Agentic AI

Job Title: Agentic AI - Technical Lead

Location: Bangalore (5 Days Work From Office)
Experience: 5-8+ Years
Education: BE/B.Tech/ME/M.Tech/MCA/M.Sc

We are looking for an experienced Agentic AI - Technical Lead with strong expertise in LLM orchestration, AI-powered application development, Microsoft Graph API, and enterprise integrations. The ideal candidate should have hands-on experience designing agentic workflows, integrating AI agents with enterprise systems, and implementing secure, approval-based AI actions.

Mandatory Skills & Responsibilities:

• Hands-on experience building AI-powered applications using Azure OpenAI, GPT-based systems, or similar LLM technologies.Design and implement agentic workflows, including intent classification, multi-step actions, and tool orchestration.

• Strong knowledge of prompt engineering, structured responses, and context management.

• Experience integrating AI systems with enterprise APIs such as CRM, ERP, and other backend systems.

• Hands-on experience with Microsoft Graph API for Outlook, email, calendar, and contacts integration.

• Experience with backend write-back APIs and tool-calling mechanisms.

• Implement role-based access control (RBAC), secure execution, and human-in-the-loop approval workflows.

• Ensure AI-driven data modification actions require user confirmation before submission.

• Strong problem-solving, debugging, and communication skills.

• Ability to work independently in an Agile delivery environment.

Good to Have:

• Microsoft Copilot Studio or similar agent frameworks.

• MCP (Model Context Protocol) and tool-based agent architectures.

• Dynamic MCP tool schema generation based on admin configurations.

• Multi-channel AI integrations with Microsoft Teams, Outlook, and chat interfaces.

• AI response validation, fallback logic, and error handling.

• Entity resolution and handling ambiguous matches in conversational workflows.

Candidate Requirements:

• Experience: 5-8+ years.

• Location: Bangalore candidates preferred.

• Work Mode: 5 days Work From Office.

• Education: BE/B.Tech/ME/M.Tech/MCA/M.Sc graduates only.