Technical Implementation Partner - Product

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Technical Implementation Partner - Product based in United States.

This role offers the opportunity to help shape and scale an innovative healthcare technology product at a critical stage of growth. You will own the technical implementation journey for enterprise clients, combining hands-on deployment work with product strategy and improvement initiatives. Working at the intersection of Product, Engineering, Clinical Operations, and healthcare customers, you will translate real-world needs into scalable solutions. The position requires a unique blend of technical expertise, project leadership, and customer-facing skills to successfully deliver complex SaaS implementations. You will influence product direction by validating features, improving workflows, and building repeatable implementation processes. This is an ideal opportunity for someone who thrives in ambiguity, enjoys solving complex healthcare challenges, and wants to create meaningful impact.

Accountabilities:: The Technical Implementation Partner - Product will lead end-to-end technical deployments while helping shape the future of an emerging healthcare product line. This role combines implementation ownership, technical problem-solving, customer collaboration, and product feedback to ensure successful adoption and long-term scalability.

Own enterprise deployment timelines and provide technical project leadership from initial kickoff through implementation, go-live, and stabilization.

Perform hands-on configuration, integration, and technical build activities required to successfully deploy solutions within client environments.

Manage technical relationships with client IT, clinical informatics, EHR, and analyst teams to drive successful implementations.

Partner with Client Success, Engineering, Product, and Operations teams to identify challenges, develop solutions, and deliver measurable customer outcomes.

Support testing and validation of new product features before broader releases, ensuring solutions meet quality and usability standards.

Translate implementation insights and customer feedback into product roadmap recommendations and feature improvements.

Contribute to the design and prioritization of new capabilities, particularly those involving EHR workflows and technical integrations.

Create and maintain scalable implementation documentation, including deployment guides, integration patterns, workflow designs, and testing procedures.

Identify operational gaps and process improvements that improve implementation efficiency and customer experience.

Help establish the future delivery model by developing repeatable playbooks and best practices for scaling implementations.

Requirements:

The ideal candidate is a technically capable implementation leader with experience delivering complex healthcare technology solutions. You should be comfortable working across customer-facing, technical, and product environments while independently driving projects in fast-moving settings.

5+ years of experience managing enterprise SaaS implementations, technical delivery programs, or complex technology deployments.

5+ years of experience working within healthcare consulting, digital health, healthcare technology, or health system environments.

Experience in implementation, product operations, technical program management, or product management roles.

Proven ability to collaborate with both client stakeholders and internal engineering/product teams.

Experience with EHR integrations and healthcare technology deployments; Epic experience and certifications are highly preferred.

Strong technical skills, including SQL proficiency and the ability to understand technical logic, workflows, and system integrations.

Experience working with healthcare data, clinical workflows, or provider-side technology solutions.

Strong analytical and problem-solving skills with the ability to turn ambiguous requirements into actionable plans.

Excellent communication and stakeholder management skills across technical and non-technical audiences.

Strong documentation abilities, including creating implementation processes, technical guides, and testing frameworks.

High attention to detail and commitment to quality assurance throughout deployment and validation processes.

Self-directed mindset with the ability to prioritize, identify opportunities, and drive outcomes independently.

Ability to travel up to 25%.

Preferred qualifications:

Experience with Epic, Cerner, FHIR, HL7, or other major healthcare integration platforms.

Experience contributing to product design, feature definition, or product testing initiatives.

Familiarity with care coordination, documentation improvement, coding workflows, or healthcare quality metrics.

Benefits:

Competitive salary range of $120,000 - $150,000 USD based on experience, qualifications, and location.

Open Paid Time Off policy to support flexibility and work-life balance.

Paid parental leave benefits.

Professional development opportunities and learning support.

Wellness and technology stipends.

Employee referral bonus program.

Employee stock option awards.

Opportunity to work with a mission-driven team transforming healthcare operations through AI, machine learning, and innovative technology.

Remote work flexibility within the United States.

Opportunity to directly impact healthcare delivery and patient outcomes through meaningful product development.

How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!  Why Apply Through Jobgether?    Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.     #LI-CL1