TECHNICAL EXPERT

Control-M Administrator

• Expertise in Configuration, Maintenance, and Troubleshooting of Control-M.
• Hands-on experience in installing, upgrading, and configuring Control-M version 9.x or higher.
• Collaborate with application owners, developers, and production support to define job scheduling based on business requirements.
• Perform upgrades, patches, and system enhancements as necessary to keep the environment up to date.
• Implement complex scheduling requirements and setting up Control-M calendars.
• Maintain Control-M/EM, Control-M/Servers, and agents in on-premise and cloud environments.
• Administer all the Control-M system components to work seamlessly.
• Sound knowledge of Control-M modules/Application plugins and APIs.
• Plan, implement, and participate in Disaster Recovery exercises.
• Implement change tasks and incidents in the support queues and drive problems to resolution within SLA.
• Perform root cause analysis of problems encountered.
• Understanding of ITIL framework and processes.
• Proficiency in scripting languages (e.g., Shell, Perl, Python) for automation tasks (Preferred).
• BMC Control-M Administration Training / Certification / Accreditation (Preferred).
• Work in a 24/7 environment with on-call rotation.