Technical Director -Azure & Cybersecurity

1. Client Relationship Management:

Build and maintain strong relationships with enterprise clients, understanding their unique business needs and technological challenges.

 Serve as the main technical point of contact for clients, providing expert guidance on IT infrastructure and cybersecurity solutions.

 Collaborate with sales, account managers, and other teams to identify opportunities for new services or improvements for existing clients.

Ensure client satisfaction by delivering top-notch, secure IT solutions tailored to meet their business requirements.

2. Cybersecurity & Risk Management:

 Identify and mitigate potential risks, vulnerabilities, and threats in client environments, driving continuous improvement in security measures.

Implement and manage incident response and disaster recovery plans to ensure the clients business continuity in case of a security breach or failure.

3. Project & Technical Delivery Management:

 Oversee and ensure the timely delivery of complex IT infrastructure and cybersecurity projects for enterprise clients.

 Manage the end-to-end project lifecycle, from initial scoping and design to implementation and post-deployment support.

 Ensure alignment with client expectations and business objectives, while managing budgets, timelines, and resources.

4. Enterprise IT Infrastructure Management:

Lead the development and maintenance of high-availability, scalable, and secure IT infrastructures for enterprise clients, including network architecture, data centers, cloud environments, and virtualization.

 Provide expertise in hybrid IT environments (on-premises, cloud, and edge) and ensure optimal performance, uptime, and cost efficiency.

5. Collaboration & Cross-Functional Leadership:

 Work closely with internal stakeholders (sales, product, customer success) to align client solutions with business goals and requirements.

  Coordinate with other technical teams to ensure seamless integration of infrastructure and cybersecurity systems.

Drive innovation by researching and introducing new technologies that improve service delivery, security, and client satisfaction.

6. Continuous Improvement & Innovation:

 - Keep up-to-date with the latest trends in IT infrastructure and cybersecurity, ensuring that clients benefit from the most innovative and effective solutions.

 - Advocate for and implement automation, AI, and other advanced technologies to improve infrastructure management and security operations.

Requirements

Qualifications:

• Education:
•  - Bachelor's or master's degree in computer science, Information Technology, Cybersecurity, or related field.

• Experience:
•  - Minimum of 15 years of experience in IT infrastructure, Cloud Infra and cybersecurity roles, with at least 7 years in a leadership or client-facing role managing enterprise clients.
•  - Proven experience managing large-scale, complex IT infrastructure and cybersecurity projects for enterprise organizations.
•  - In-depth understanding of enterprise IT environments, including cloud, on-premises, hybrid solutions, networking, server management, and storage systems.
•  - Extensive experience in managing client relationships, delivering high-quality service, and resolving complex technical issues.
•  - Hands-on experience with enterprise cybersecurity tools and frameworks (e.g., firewalls, IDS/IPS, SIEM, vulnerability management, threat intelligence).

• -Certifications:
•  - Relevant certifications such as CISSP, CISM, PMP, AWS Certified Solutions Architect, or similar are preferred.

Technical Skills:

•  - Strong knowledge of enterprise IT infrastructure, including cloud platforms (AWS, Azure, GCP), virtualization, networking, and storage.
•  - Deep expertise in cybersecurity technologies and best practices for threat management, vulnerability assessment, incident response, and data protection.
•  - Familiarity with IT compliance and regulatory frameworks (GDPR, HIPAA, NIST, ISO 27001).

Soft Skills:

•  - Excellent communication and interpersonal skills with the ability to engage with senior stakeholders and C-suite executives.
•  - Strong leadership and team management capabilities.
•  - Exceptional problem-solving and analytical thinking skills.
•  - Client-focused mindset with the ability to manage multiple enterprise accounts and ensure their satisfaction.
•  - Ability to work under pressure and adapt to changing business and technology needs.