KOLKATA · FULLTIME
Technical Customer Support Executive
Wipro
Kolkata · onsite · Posted 13d ago
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Undisclosed0–4 yrsfulltimeKolkata
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Section · 01
About this role
Roles and Responsibilities
- Provide technical support to customers via phone calls, emails, or chats for various IT-related issues.
- Troubleshoot and resolve customer complaints related to software products and services.
- Collaborate with internal teams to identify solutions for complex technical problems.
- Maintain accurate records of customer interactions using CRM software.
- Escalate critical issues to senior team members when necessary.
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Section · 02
Skills
International VoiceCustomer SupportInternational Technical SupportTechnical SupportInternational Voice ProcessInternational BPOTechnical Voice Process
Section · Company
About Wipro
Wipro
IT Services & Consulting
233.3k+
employees
1945
81 years old
Bangalore/Bengaluru, Karnataka
India
About
Wipro is a global company delivering innovation-led strategy, technology, and business consulting services.
Industries
IT Services & ConsultingAdvertising / PR / EventsConsultingHealthcare / PharmaRecruitmentBPO
Employee ratings
65,068 reviews
3.6/ 5
Culture
3.6
Career growth
2.9
Work-life
3.6
Employees rate it well for
Salary9652Work Life Balance5837Work Culture5677Job Security5375Senior Management4926
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