Technical Customer Support Executive(HR Shaeesta)

Job Responsibilities

• Handle customer queries via voice support.
• Provide timely and effective resolutions to customer issues.
• Maintain high levels of customer satisfaction.
• Document customer interactions accurately.
• Follow process guidelines and quality standards.

Eligibility Criteria

• 0-2 years of experience.
• HSC (12th Pass) candidates are eligible.
• Graduates from any discipline can apply.
• Strong verbal communication skills in English.
• Comfortable working in night shifts.
• Basic technical knowledge/troubleshooting skills will be an added advantage.
• Immediate joiners preferred.

Required Skills

• Excellent Communication Skills
• Customer Service
• Voice Support
• Technical Troubleshooting (Preferred)
• Active Listening
• Problem Solving
• MS Office Basics

What We're Looking For

• Positive attitude and willingness to learn.
• Customer-focused approach.
• Ability to work in a fast-paced environment.
• Flexible to work in rotational/night shifts.

Interested candidates can apply immediately. Immediate joiners will be given preference.