Technical Customer Engineer II

Job Summary

Focuses on providing technical support and expertise to the sales team and customers during the sales process. Expertise provided to parties may include answering questions about a single product or a product line, providing in-depth demonstration of the products, assisting customer with maximizing the benefits from the products they bought, and diagnosing, troubleshooting, repairing, and debugging complex systems.

We are seeking a motivated and customer-focused Field Service Engineer to install, maintain, troubleshoot, conduct training and repair equipment at customer sites. The ideal candidate will have strong technical expertise, excellent problem-solving skills, and the ability to provide outstanding customer support while working independently in the field. Qualification bachelors degree in electrical engineering, Mechanical Engineering, Electronics, Mechatronics, or a related field with 1 years of experience.

Responsibilities

• Providing technical support and expertise to the sales team and customers during the sales process.
• Answering questions about a single product or a product line.
• Providing in-depth demonstration of the products.
• Assisting customer with maximizing the benefits from the products they bought.
• Diagnosing, troubleshooting, repairing, and debugging complex systems.
• Installing, maintaining, troubleshooting, conducting training and repair equipment at customer sites.
• Providing outstanding customer support while working independently in the field.

Qualifications

• Qualification bachelors degree in electrical engineering, Mechanical Engineering, Electronics, Mechatronics, or a related field with 1 years of experience.

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