Technical Content Professional
IBM · Bengaluru · onsite · Posted 1d ago
Undisclosed6–9 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Your Role and Responsibilities:
We are looking for an experienced Technical Content Developer who independently owns end-to-end documentation for assigned products, using AI tools to speed up work while verifying accuracy.
What you'll do
- Plan, write, and maintain user guides, API docs, UI text, CLI references, architecture diagrams, release notes
- Own the doc plan (scope, priorities, timelines) and keep stakeholders updated
- Use approved AI tools for drafting and review, and validate output against code, builds, and SMEs
- Partner with PMs, engineers, designers, and SMEs as the product's documentation point of contact
- Apply IBM Design Thinking for clear, accessible content
- Work in Agile/Scrum cycles and use GitHub-based, single-sourced workflows
- Review peers' content, act as quality gatekeeper, and mentor junior writers
- Find content gaps and use data to reduce support load
Requirements
- Bachelor's in a related field plus 7+ years of technical writing, including independent senior-level work
- DITA/XML, Markdown, or HTML, with tools like Oxygen, Git-hub based publishing system
- Experience with AI writing tools across the doc lifecycle
- Quick grasp of complex software, cloud, and APIs
- Git workflows (branching, PRs, docs-as-code)
- Proven end-to-end ownership of a doc set
- Strong communication on global, cross-functional teams
- Agile experience with JIRA or Confluence
If you're a self-driven writer who loves owning a product's full documentation story, this role is for you.
Required Education:
Bachelor's Degree
Preferred Education:
Bachelor's Degree
Required Technical and Professional Expertise:
- Technical Writing and Editing Skills: Experience working with technical writing and editing, information architecture, and visual design to create clear and compelling content.
- UI Writing and Content Development: Exposure to UI writing and content development using various skills, including video production, instructional design, digital learning, AI technology, and social media.
- Information Architecture: Understanding of how to organize and amplify information into clear and compelling content, making it easily accessible to clients throughout their digital journey.
- Exposure to Design Thinking Principles: Familiarity with applying design thinking principles to present technical content in a clear and compelling manner, enabling clients to digitally self-serve and succeed with offerings.
- Visual Design and Content Creation: Experience working with visual design and content creation tools to develop engaging and effective content that meets client needs.
Preferred Technical and Professional Experience:
Content strategy, information architecture, and UX writing
Video Production Skills: Exposure to video production techniques to create engaging and effective content that enhances the client experience.
Instructional Design Knowledge: Familiarity with instructional design principles to develop digital learning content that meets client needs.
Years of Experience:6 - 9
Sourced from naukri
Skills
GithubAgileScrumRelease NotesDITAPMSinstructional designapisConfluencedesign thinkingHTMLInformation ArchitectureContent Strategycontent developerJira AtlassiancloudAI ToolsContent CreationArchitectureGITArtificial Intelligence
About IBM
IBM
IT Services & Consulting
130k+
employees
1911
115 years old
Bangalore / Bengaluru, Karnataka
India
About
IBM has been dedicated to every client's success and to creating innovations that matter for the world.
Industries
IT Services & ConsultingFinancial ServicesEmerging Technologies
Employee ratings
25,767 reviews
3.9/ 5
Culture
3.9
Career growth
3.0
Work-life
4.0
Employees rate it well for
Work Life Balance4166Salary3460Work Culture2867Learning2246Senior Management1890
Find them on