Technical Content Developer

Required Skillset:

• Technical Writing Experience : 3-5 years of hands-on experience in technical content development, particularly in IT and software-related fields.
• Writing Proficiency : Exceptional command of the English language, including grammar, punctuation, and style.
• SEO Expertise : Knowledge of search engine optimization (SEO) principles and techniques. Ability to write content that is optimized for search engines and enhances web traffic.
• Plagiarism-Free Content : Experience using plagiarism-checking tools and a strong commitment to producing original, non-plagiarized content.
• Proficient in Writing Tools : Advanced proficiency in Google Docs, Microsoft Word, Excel, PowerPoint, and other writing tools.
• Client-Facing Collaboration : Strong client-facing communication skills with the ability to gather technical information and tailor it to different audiences. Able to collaborate with internal stakeholders (product teams, engineers, etc.) to understand product/service features and requirements.
• Attention to Detail : A keen eye for consistency, style, and quality across all content, ensuring that it aligns with company standards and brand voice.
• Analytical Research Skills : Strong research skills for gathering data on technical topics. Analytical mindset to evaluate and improve content performance.
• Time Management : Ability to manage multiple tasks, meet deadlines, and adapt to changing priorities

Roles and Responsibilities:

• Work with internal teams to obtain an in-depth understanding of the product/service and the documentation requirements.
• Write easy-to-understand user interface text and deliver non-plagiarized content.
• Develop, organize, and write blogs, case studies, social media content, newsletters and whitepapers.
• Evaluate current content and develop innovative methods for improvement.
• Maintain a comprehensive library of technical terminology and documentation.
• Conduct keyword research and use SEO guidelines to increase web traffic.
• Proofread and edit blog posts before its publication. Ensure all-around consistency (style, fonts, images and tone).
• Conduct extensive research on IT and Software industry-related topics (Application Engineering, Data Analytics, Security, Cloud and more) to create original content.
• Use of creative hash-tags for targeting the trending keywords in sync with brand SOPS.
• Maintaining a consistent and cohesive brand personality throughout all content.