Technical Consultant ThingWorx 10.x - SCPA

Job Summary Responsibilities ThingWorx SCPA Development

• Configure SCPA applications, solution building blocks, menus, administration capabilities, asset hierarchies, status displays, and endpoint views.
• Create, configure, and maintain ThingWorx entities including Things, Thing Templates, Thing Shapes, Data Shapes, services, events, subscriptions, and Mashups.
• Develop reusable ThingWorx services, UI components, extensions, and integration adapters in accordance with approved architecture and development standards.
• Configure ThingWorx permissions, visibility controls, application behavior, and deployment packages.
• Maximize the use of standard SCPA capabilities and reusable components before introducing custom development.

Remote Access Endpoint Capabilities

• Implement and validate attended and unattended remote-access capabilities for gateways and downstream endpoints.
• Configure consent, session initiation, disconnect behavior, failure handling, notifications, and audit events.
• Implement and test bidirectional clipboard and file-transfer capabilities.
• Implement checksum-based file-integrity validation where required.
• Troubleshoot remote-access, connectivity, endpoint, and integration issues.

Endpoint Automation Systematic Data

• Develop automated file-watch, ingestion, and processing workflows.
• Implement duplicate prevention, retry mechanisms, error handling, alerting, and source/status audit records.
• Implement attribute-based endpoint filtering and targeted package execution.
• Configure target confirmation, privilege enforcement, remote execution, and per-endpoint result capture.
• Develop appropriate monitoring and exception-handling mechanisms for automated workflows.

Access Governance Security

• Configure endpoint visibility groups, user roles, privileges, and least-privilege access models.
• Implement and maintain auditable user-role and access assignments.
• Develop Just-in-Time (JIT) privileged-access workflows, including:
  • Access requests
  • Customer-approver routing
  • Approval and denial
  • Request timeout
  • Time-bound privileged access
  • Notifications
  • Complete audit trails
• Support authentication and authorization integrations with enterprise identity platforms.
• Apply population-specific visibility, role, and access policies.

Salesforce / Unity Integration

• Develop and support Unity (Salesforce) synchronization for endpoint master data.
• Implement field mappings, transformations, synchronization services, and reconciliation logic.
• Configure read-only behavior and appropriate master-data controls.
• Handle unmatched records, synchronization failures, alerts, and exception scenarios.
• Provide operational visibility into synchronization status and last-successful-sync information.

Enterprise Integrations

• Develop and consume REST APIs and integration services.
• Implement JSON transformations, data mappings, validation, and error handling.
• Integrate SmartConnect with approved identity providers and enterprise platforms.
• Troubleshoot integration, authentication, authorization, and data-quality issues.

Testing Quality Assurance

• Create automated and manual test cases mapped directly to user needs and acceptance criteria.
• Support unit, system, integration, security, performance, regression, and user acceptance testing.
• Maintain clear technical traceability between requirements, implementation, and test evidence.
• Troubleshoot and resolve defects identified throughout the development and testing lifecycle.
• Ensure solutions meet required security, performance, auditability, and supportability standards.

Deployment Production Support

• Support application releases and deployment activities across ThingWorx environments.
• Develop repeatable deployment packages and implementation procedures.
• Participate in defect triage, root-cause analysis, troubleshooting, and performance optimization.
• Develop technical documentation, deployment instructions, troubleshooting guides, and operational runbooks.
• Conduct effective knowledge-transfer sessions for development, support, and operational teams.