Technical Consultant - Control M

Position Details

Role: Technical Consultant - Control M

Location: Mumbai - Malad / Goregaon

Working Days: Monday to Friday (Work From Office), Alternate Saturday working.

Department

Workload Automation

Reports To

Practice Manager

Responsibilities

• Deploy, install, and configure BMC Control-M components.
• Manage and maintain the Control-M environment, including Control-M Server, Enterprise Manager (EM), and Agents.
• Oversee integration and consolidation with other BMC tools and technologies.
• Manage change and configuration of servers using Control-M.
• Create reports and perform trend analysis to monitor scheduling efficiency.
• Create and manage role-based access control for system administrators and users.
• Collaborate with managers, developers, and customers during release planning, job scheduling, and monitoring tasks.
• Participate in client engagements as part of the operational team.
• Perform upgrades and migrations of Control-M from older to newer versions.
• Apply scripting skills to automate tasks and streamline operations.
• Troubleshoot errors, defects, and performance issues in Control-M components.
• Demonstrate a deep understanding of ITIL processes as applied to Control-M operations.
• Prepare presentations, documentation, and maintain clear communication and interpersonal relations.
• Adhere to deadlines and be willing to work overtime when required.
• Utilize excellent English language skills for communication and reporting.

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