Technical Business Analyst | HealthTech & Healthcare IT | Mumbai (Hybrid)

About SEWB Global Care SEWB Global Care is building a connected healthcare and wellbeing ecosystem that securely brings together health data, digital experiences, intelligent insights, and professional care. As we continue to develop and scale our HealthTech platform, we are looking for an experienced Technical Business Analyst who can bridge business needs and technology solutions by working closely with Product, Engineering, QA, and business stakeholders. Position Details

Job Title: Technical Business Analyst

Experience: 3–5 Years

Location: Mumbai – Hybrid

Employment Type: Full-time

Domain Preference: HealthTech / Healthcare IT / Regulated Digital Products Role Overview As a Technical Business Analyst at SEWB Global Care, you will play a key role in translating business, operational, and product requirements into clear, structured, and actionable technical solutions. You will collaborate with Product Managers, Developers, Architects, QA teams, and business stakeholders to gather and analyse requirements and convert them into BRDs, FRDs, user stories, use cases, process flows, functional specifications, technical documentation, and acceptance criteria. The role requires a strong combination of business analysis capabilities and technical understanding across SQL, APIs, system integrations, data flows, Object-Oriented Design, Agile delivery, and software development processes. Candidates with previous experience in HealthTech, Healthcare IT, EMR/EHR systems, patient platforms, diagnostics, insurance technology, interoperability, healthcare data privacy, or other regulated digital products will be preferred. Key Responsibilities

• Gather, analyse, validate, and document business, functional, non-functional, and technical requirements for digital products, platform enhancements, integrations, and system changes.
• Translate business requirements into BRDs, FRDs, user stories, use cases, workflows, wireframe notes, process maps, functional specifications, and clear acceptance criteria.
• Work closely with Product Managers, Developers, Technical Architects, QA teams, and business stakeholders throughout the Software Development Life Cycle.
• Conduct stakeholder interviews, requirement workshops, gap analysis, process analysis, and solution discussions.
• Support API, data, and system integration initiatives by documenting workflows, field mappings, dependencies, business rules, validation requirements, and system interactions.
• Use SQL and data analysis techniques to validate datasets, investigate issues, support reporting requirements, and verify system outputs.
• Participate actively in Agile ceremonies, including backlog refinement, sprint planning, daily stand-ups, sprint reviews, and retrospectives.
• Work closely with QA and business teams to support SIT and UAT planning, test scenario development, defect triage, requirement traceability, release readiness, and post-release validation.
• Analyse existing business and operational processes to identify opportunities for automation, optimisation, simplification, and improved user experiences.
• Understand healthcare-related clinical, operational, and patient workflows and translate them into scalable system requirements and process improvements.
• Analyse end-to-end healthcare workflows, including patient registration, OPD/IPD management, laboratory systems, billing, and pharmacy systems.
• Ensure proposed solutions and technical documentation consider healthcare data privacy, interoperability, security, regulatory, and audit requirements.
• Support requirements related to healthcare compliance standards and ecosystems, including HIPAA-aligned practices and ABDM where applicable.
• Maintain accurate and up-to-date project documentation throughout the product development lifecycle. Required Experience The successful candidate should have:
• 3–5 years of professional experience as a Technical Business Analyst, Business Analyst, Systems Analyst, or in a similar role.
• Strong experience in requirement elicitation, stakeholder interviews, requirement analysis, gap analysis, and business process modelling.
• Proven experience translating complex business requirements into clear functional and technical documentation.
• Experience working closely with Product, Engineering, Architecture, QA, and business teams.
• Practical experience supporting digital platforms, software applications, system integrations, or data-driven technology products.
• Experience working within Agile or Scrum development environments.
• Familiarity with the complete Software Development Life Cycle.
• Experience with HealthTech, Healthcare IT, digital health, or other regulated technology products is highly desirable. Required Technical & Business Analysis Skills

Business & Requirements Analysis Strong experience with:

• Technical Business Analysis
• Requirement Gathering and Elicitation
• BRD and FRD Documentation
• Functional and Non-Functional Requirements
• User Stories
• Acceptance Criteria
• Use Cases
• Gap Analysis
• Business Process Modelling
• Process Mapping
• Requirement Traceability

Technical Knowledge Good hands-on knowledge of:

• SQL querying and data validation
• Data analysis and troubleshooting
• REST APIs
• System Integrations
• Data Flows
• Field Mapping
• Object-Oriented Principles
• Design Patterns
• Basic Software and Technical Architecture Concepts

Agile & Product Delivery Experience with:

• Agile and Scrum methodologies
• Jira
• Confluence
• Backlog Refinement
• Sprint Planning
• SIT
• UAT
• Defect Management
• Release Support

Healthcare Domain Knowledge Experience or understanding of one or more of the following areas is preferred:

• HealthTech
• Healthcare IT
• EMR/EHR Platforms
• Digital Health
• Patient Engagement Systems
• Telemedicine
• Diagnostics
• Healthcare Insurance and Claims
• OPD/IPD Workflows
• Laboratory Systems
• Billing Systems
• Pharmacy Systems Healthcare Interoperability & Compliance Knowledge or awareness of the following would be advantageous:
• HL7
• FHIR
• HIPAA
• ABDM Ecosystem
• ICD Standards
• Healthcare Data Privacy
• Audit Trails
• Healthcare Interoperability
• Regulatory and Compliance Requirements Additional Preferred Skills Experience or exposure to:
• Cloud platforms
• Analytics and reporting dashboards
• Authentication and SSO workflows
• Third-party and vendor integrations
• Excel and reporting tools
• Cross-functional distributed teams
• Product-led or enterprise technology environments Leadership & Professional Competencies We are looking for someone who:
• Has strong analytical and structured problem-solving abilities.
• Can communicate effectively with both technical and non-technical stakeholders.
• Is comfortable working with complex requirements and evolving business priorities.
• Can translate technical concepts into clear business language and business requirements into actionable technical specifications.
• Demonstrates strong attention to detail and documentation quality.
• Can collaborate effectively across Product, Engineering, Architecture, QA, and business teams.
• Takes ownership of requirements from initial discovery through development, testing, and release.
• Can identify process gaps and recommend practical, scalable improvements. Preferred Educational Qualifications & Certifications
• Master’s degree in Computer Science, Information Technology, Healthcare IT, Health Informatics, Business, or a related field is preferred.
• Relevant globally recognised certifications in Business Analysis, Agile, Scrum, Product, or Project Delivery will be an advantage. Preferred certifications may include:
• CBAP
• CCBA
• PMI-PBA
• CSPO
• Or an equivalent globally recognised professional certification Ideal Candidate Profile The ideal candidate combines strong business analysis fundamentals with a practical technical understanding of SQL, APIs, system integrations, data flows, Object-Oriented Design, and modern software delivery. You should be comfortable working with ambiguity, collaborating with both business and engineering teams, analysing complex requirements, and transforming healthcare or regulated-industry workflows into clear and scalable technology solutions. This role is well suited to someone who enjoys operating at the intersection of

business, healthcare, data, and technology . Join SEWB Global Care and help us transform complex healthcare requirements into secure, intelligent, and connected digital experiences.