Technical Authority Expert

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About this opportunity:

Ericsson is seeking candidates for its exciting MS Optimization and Performance Management role. In this key position, you will take charge of optimization activities and infrastructure management, aimed at enhancing the overall performance of our networks and services. You will be tackling tasks from a comprehensive, end-to-end perspective, ensuring the optimal utilization and interplay of all resources across multiple network domains, be it Access, Core, Data, or Transmission. Your focus will be on meeting Service Level Agreement (SLA) specifications and delivering the most cost-effective topology or configurations.

What you will do:

• Conduct network capacity and performance analysis by collecting and analyzing data.
• Produce and present network data analysis reports.
• Update the network configuration database.
• Coordinate collection of data on performance and capacity.
• Monitor service requests and resource utilization.
• Collect data from field services upon request.
• Implement solutions for capacity and performance improvements.
• Focus on end-user quality of service and optimization.
• Identify and address performance deviations.
• Implement corrective measures to enhance traffic performance with a focus on end-user experience.
• Utilize active tests to simulate user behavior and passive monitoring of traffic to gauge network-wide user experience.
• Define and agree on network KPIs, understand their impact up to counter level, and correlate KPIs to customer experience.
  
  

The skills you bring:

• Ericsson Operations Engine - Mode Of Operations.
• Ericsson Customer Experience Assurance (CEA) Competence.
• Ericsson Traffic Monitoring and Analysis Competence.
• System and Network Configuration.
• Network Configuration And Change Management.
• MS TOP.
• Troubleshooting skills.
• Network Capacity Management.
• Network Performance.
• Ericsson Performance Management Competence.
• End-user Quality of Service,Optimization.
• ITIL Framework.
  
  

Why join EricssonAt Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world's toughest problems. You´ll be challenged, but you won't be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

What happens once you applyClick Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.

Primary country and city: India (IN) || Noida

Req ID: 786610