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    Job · 11556752

    BENGALURU · FULLTIME

    Technical Associate (Onsite)

    Airowire Networks logo

    Airowire Networks

    Bengaluru · onsite · Posted 68d ago

    Sourced fromNaukri
    Undisclosed2–7 yrsfulltimeBengaluru

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    Section · 01

    About this role

    We are looking for a highly skilled and experienced Technical Associate to join our team at Lakshmi Machine Works Limited. The ideal candidate will have a strong background in technical support and excellent communication skills.

    Roles and Responsibility
    • Provide technical assistance and support to customers via phone, email, or chat.
    • Troubleshoot and resolve technical issues related to our products and services.
    • Collaborate with internal teams to resolve complex technical issues.
    • Develop and maintain technical documentation and knowledge base articles.
    • Conduct training sessions and workshops on new technologies and product updates.
    • Analyze customer feedback and suggest improvements to our products and services.
    Job Requirements
    • Bachelor's degree in Computer Science, Engineering, or a related field.
    • Minimum 2 years of experience in a technical support role.
    • Excellent problem-solving and analytical skills.
    • Strong communication and interpersonal skills.
    • Ability to work in a fast-paced environment and meet deadlines.
    • Familiarity with technical support tools and software.


    Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.

    Sourced from naukri

    Section · 02

    Skills

    EngineeringProblem SolvingTechnical SupportTroubleshootingConstruction ManagementChatTechnical DocumentationTechnical AssistanceProject ManagementQuality AssuranceQuality ControlCommunication SkillsManufacturingproductionInstallation

    Section · Company

    About Airowire Networks

    Airowire Networks logo

    Airowire Networks

    IT Services & Consulting

    51-200

    employees

    2014

    12 years old

    Bangalore / Bengaluru, Karnataka

    India

    ₹5.3L PA avg

    Avg at Airowire Networks

    About

    "Airowire Networks is a leading network consultancy and systems integration firm Operational since 2014 has Head Office at Bengaluru, India and have a Global Presence with offices in Singapore & United States Of America. Since the inception, We have provided consultation services for Audit, Design, Implementation, & Management (NOC Services) of :- LAN, Wireless, SD-WAN, Security, DC –Security , DC-Networking & SASE across multiple industry verticals while winning numerous accolades over the years."

    Industries

    Cloud ComputingInformation TechnologyNetwork Security

    Employee ratings

    10 reviews

    4.2/ 5

    Culture

    4.3

    Career growth

    3.7

    Work-life

    4.4

    Employees rate it well for

    Job Security44Company Culture43

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