Technical Assistant

Role & responsibilities

Technical support to leadership

• Act as the Director's technical point person across all ongoing projects, plants, and initiatives.
• Understand the technical substance of each project well enough to brief the Director, ask the right questions of HODs, and spot when something is off track.
• Move fluidly between different projects and plants day to day as priorities shift.

Project monitoring

• Monitor active projects for technical progress and regulatory / compliance adherence for example, the AI-driven Gardex camera monitoring rollout: track deployment, verify that compliance conditions are being met, and escalate gaps.
• Maintain a clear, current view of each project's status: what is done, what is in progress, what is pending, and where it is stuck.

ERP & regulatory compliance tracking

• Track the ERP regulatory-compliance module end to end all flows, records, and details and confirm whether each is progressing on schedule or slipping.
• Flag deviations and pending items to the Director promptly.

Follow-up & accountability (core function)

• Own the follow-up loop with all HODs on the Director's behalf. Maintain a live record of every commitment, its owner, its deadline, and its current status.
• Proactively remind the Director of pending follow-ups and check whether HODs are meeting agreed timelines this role is the Director's second memory, so nothing is dropped.
• Prepare short, regular status summaries for the Director (what HODs have completed, what is outstanding, what needs a decision).

Quality & compliance liaison

• Support quality assurance and GMP-related tracking across projects, working with the QA function to ensure compliance requirements are understood and met.

Preferred candidate profile

• Relentless follow-up discipline — the single most important trait for this role. Tracks every open item to closure without being reminded.
• Strong organisational skills and attention to detail; able to manage many parallel threads without losing track.
• Sound technical judgment — can read a technical or compliance situation and know what matters.
• Clear, professional communication with senior stakeholders and department heads.
• High maturity, reliability, and discretion; comfortable working closely with senior leadership and handling confidential matters.
• Self-directed; able to act autonomously within the Director's parameters and infer full scope from partial instructions.