Technical Architect: Remote Monitoring & Management

Designation: Technical Architect: Remote Monitoring & Management

Experience: 10 to 15 years
Role type: Full-time | Permanent
Location: Whitefield, Bangalore

About IDrive

IDrive is a leading provider of secure and scalable cloud backup, S3-compatible object storage, and remote access solutions. Trusted by over 5 million users worldwide, we empower individuals and businesses to protect, access, and manage their data with high-performance tools built for speed, reliability, and security.

RemotePC is one of the fastest-growing remote access platforms, enabling secure remote work, IT administration, remote support, and enterprise device management across Windows, macOS, Linux, Android, and iOS. As part of its continued innovation, RemotePC is expanding its Remote Monitoring & Management (RMM) capabilities to provide enterprise-grade endpoint management, monitoring, automation, patch management, software deployment, and proactive device administration for businesses and MSPs.

About the Job

As a Technical Architect Remote Monitoring & Management (RMM), you will lead the architecture and technical direction of our next-generation endpoint management platform. You will design secure, scalable, and cloud-native solutions for enterprise endpoint management while collaborating with Product, Engineering, QA, DevOps, and Security teams to deliver high-performance solutions for businesses and Managed Service Providers (MSPs).

What you will be doing:

Architecture & platform design

• Define the architecture and technology roadmap for the RemotePC RMM platform.
• Design secure, scalable, and cloud-native solutions for endpoint management.
• Build core RMM capabilities, including endpoint monitoring, patch management, software deployment, automation, and compliance.
• Ensure secure communication between endpoint agents and cloud services.
• Establish architectural standards and promote engineering best practices.

Cloud platform & reliability

• Design and optimize cloud-native services for scalability and reliability.
• Collaborate with DevOps teams on CI/CD pipelines and infrastructure automation.
• Drive the delivery of secure, resilient, and high-performing platform services.

Technical leadership & collaboration

• Review technical designs and provide architectural guidance throughout the development lifecycle.
• Collaborate with Product, Engineering, QA, DevOps, and Security teams to deliver scalable solutions.
• Mentor engineers and foster continuous technical improvement across teams.

What we expect from you:

• 10 to 15 years of professional software development and architecture experience.
• Strong expertise in distributed systems, microservices, and cloud-native SaaS applications.
• Hands-on experience with Go.
• Good understanding of Remote Monitoring & Management (RMM) and endpoint management platforms.
• Experience with AWS, Docker, Kubernetes, CI/CD pipelines, and Infrastructure as Code.
• Knowledge of RESTful APIs, gRPC, Kafka or RabbitMQ, SQL/NoSQL databases, and observability tools.
• Strong understanding of networking, security, authentication, encryption, and endpoint security.
• Excellent leadership, mentoring, communication, and stakeholder management skills.
• Bachelor's or Master's degree in Computer Science, Engineering, or a related field.

Good to have:

• Experience building enterprise-scale RMM, Unified Endpoint Management (UEM), or Endpoint Management platforms.
• Knowledge of Windows, macOS, and Linux endpoint management.
• Experience with telemetry, monitoring, remote support, software deployment, and automation.
• Familiarity with Microsoft Entra ID, Active Directory, LDAP, and Single Sign-On (SSO).
• Cloud or security certifications such as AWS, Azure, GCP, CISSP, or CCSP.

Why join us?

At IDrive, innovation drives us, and our people define us. We invest in growth, recognize excellence, and ensure our team feels supported in every aspect of their professional and personal development.

Here's what you can look forward to as part of our team:

Startup spirit

• A dynamic work culture where ideas are encouraged, and innovation is celebrated
• Opportunity to take ownership of projects from concept to completion
• Hands-on exposure to new and emerging technologies
• Collaborative, fast-paced environment that rewards creativity and initiative
• Direct impact - see your work shape real products used by millions
• Room to grow - learn, experiment, and expand your skill set every day

Health & wellness

• Medical insurance with customizable coverage for you and your family
• Comprehensive life and accidental insurance for added peace of mind
• Free annual health check-up to keep your wellbeing on track

Culture & community

• Company events and team lunches to foster connection and collaboration
• Festival gifts and goodies to celebrate special occasions together

Perks that matter

• Competitive pay that reflects your experience and contributions
• Online storage space

Flexible work environment

• Hybrid work model with flexible hours to suit your lifestyle
• Paid time off and holidays to relax and recharge
• Parental leave for life's important milestones