BENGALURU · FULLTIME
Technical Analyst
Hotelkey
Bengaluru · onsite · Posted 35d ago
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Undisclosed0–2 yrsfulltimeBengaluru
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Section · 01
About this role
We are seeking a detail-oriented and proactive Technical Analyst (TA) to join our technical support team (Reports Datastream). In this role, you will focus on managing day-to-day individual ticket workloads, diagnosing standard issues across core business platforms, and ensuring operational reliability through daily monitoring tasks. You will act as a critical frontline resource for incoming support requests and work closely with senior team members to ensure smooth operations and fast resolution times.
Required Skill Set:
- English Proficiency: CEFR B2 level or above in both written and spoken English
- SQL: Basic to Intermediate (MySQL preferred)
- Spreadsheets: Intermediate to Advanced (Excel / Google Sheets)
Good to Have:
- Prior experience in technical support and ticket handling
- Hands-on experience with ServiceNow or Salesforce
Required Skills
MysQL technical support
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
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Section · 02
Skills
Technical SupportAdvanced ExcelTechnical AnalystBasicMonitoringMySQLSQLticketingoperationssalesforce