Technical Account Manager

WEKA is architecting a new approach to the enterprise data stack built for the age of reasoning. NeuralMesh by WEKA sets the standard for agentic AI data infrastructure with a cloud and AI-native software solution that can be deployed anywhere. It transforms legacy data silos into data pipelines that dramatically increase GPU utilization and make AI model training and inference, machine learning, and other compute-intensive workloads run faster, work more efficiently, and consume less energy.

WEKA is a pre-IPO, growth-stage company on a hyper-growth trajectory. We ve raised $375M in capital with dozens of world-class venture capital and strategic investors. We help the world s largest and most innovative enterprises and research organizations, including 12 of the Fortune 50, achieve discoveries, insights, and business outcomes faster and more sustainably. We re passionate about solving our customers most complex data challenges to accelerate intelligent innovation and business value. If you share our passion, we invite you to join us on this exciting journey.

What youll be doing:

As a Technical Account Manager (TAM), you will utilize your strong technical competencies and customer management skills to provide a high level of personalized, proactive, and reactive enterprise-class solutions and services to our customers. Our TAM team is responsible for managing and maintaining relationships with our customers, ensuring their technical needs are met, and helping them to fully leverage WEKA s products and solutions.

The Technical Account Manager (TAM) role is critical to WEKA s Premium Services offerings in furthering the WEKA customer relationship and ensuring that our customers achieve the greatest value from their WEKA solution. Working closely and collaboratively within our customers organizations, the TAM will understand the customers business requirements, mission, objectives, technical needs, systems and solutions, environment, and service history. This individual interacts from Staff to Executive level teams and needs to be an excellent written and verbal communicator to both technical and non-technical audiences.

As a Technical Account Manager, youll:

We are Accountable: We take full ownership, always-even when things don t go as planned. We lead with integrity, show up with responsibility ownership, and hold ourselves and each other to the highest standards.

We are Brave: We question the status quo, push boundaries, and take smart risks when needed. We welcome challenges and embrace debates as opportunities for growth, turning courage into fuel for innovation.

We are Collaborative: True collaboration isn t only about working together. It s about lifting one another up to succeed collectively. We are team-oriented and communicate with empathy and respect. We challenge each other and conduct positive conflict resolution. We are being transparent about our goals and results. And together, we re unstoppable.

We are Customer Centric: Our customers are at the heart of everything we do. We actively listen and prioritize the success of our customers, and every decision we make is driven by how we can better serve, support, and empower them to succeed. When our customers win, we win.