Technical Account Manager

Role Overview

The person will be based at the client site and support the implementation and ongoing

operation of MoveInSyncs employee transportation technology. The role requires

coordination between the client, transport teams, vendors and MoveInSync’s internal

teams.

Key Responsibilities

• Support platform implementation, go-live and daily operations.
• Coordinate with client, vendor and internal teams.
• Assist users with software, mobile applications and related systems.
• Monitor platform usage, transport operations, GPS and data accuracy.
• Perform basic troubleshooting and escalate technical issues.
• Maintain operational records, reports and issue trackers.
• Support user training, process adherence and timely issue closure.
• Handle other project-related technology and operational activities as required.

Candidate Profile

• Graduate or diploma in IT, Computer Science, Electronics or a related field.
• Two to four years of experience in IT support, application support or operations.
• Working knowledge of web/mobile applications, Excel and basic GPS or

connectivity troubleshooting.

• Good communication, coordination and problem-solving skills.
• Will work from the client site and support operational requirements.
• Candidates based in or around Jamnagar will be preferred.
• Candidates with prior experience using transport, fleet-management or logistics

software will be preferred.