Technical Account Manager
Gruve · Mumbai · onsite · Posted 42d ago
About a minute. You'll make an account on the way through.
About this role
- Lead and manage end-to-end network security projects across global enterprise environments.
- Act as a technical subject matter expert on Palo Alto Networks, FortiGate, Cisco Firewalls, and Load Balancers (Citrix/F5).
- Design, implement, and manage security rules and configurations on Palo Alto and FortiGate firewalls.
- Troubleshoot Layer 4 and Layer 7 application and connectivity issues.
- Oversee Global Protect VPN configurations and support.
- Manage firewall backups and recovery operations for business continuity.
- Collaborate with stakeholders to define project scope, objectives, timelines, and deliverables aligned with PMP and ITIL frameworks.
- Develop and enforce Standard Operating Procedures (SOPs) for configuration changes and operational processes.
- Lead, mentor, and manage a team of network security engineers and consultants, ensuring high-quality project delivery.
- Interface with clients, vendors, and internal teams to present project status, security recommendations, and risk assessments.
- Lead and mentor a team of network security engineers and consultants.
- Allocate tasks, review configurations, and guide the team to ensure quality and timely delivery.
- Conduct training and upskilling sessions for team members on security best practices and tools.
- Drive continuous improvement initiatives across network security operations.
- A Bachelor s or Masters in one of: Computer Science or Related filed.
- 8+ years of overall experience in Network Security and Project Management.
- Strong hands-on expertise with Palo Alto or FortiGate firewalls and Load Balancers (F5/Citrix).
- In-depth understanding of Network Security, Firewalls, VPN, and advanced troubleshooting at L4-L7.
- Proven experience managing global security infrastructure projects.
- Knowledge of ITIL processes, change management, and incident/problem management.
- Experience in creating security rules, policy updates, and access control configurations.
- PCNSA (Palo Alto Networks Certified Network Security Administrator)
- PCNSE (Palo Alto Networks Certified Network Security Engineer)
- NSE4 (Fortinet Network Security Expert Level 4)
- Citrix (Networking / ADC)
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
About Gruve

Gruve
IT Services & Consulting
301
employees
2024
2 years old
Redwood City, California
US
About
About the Company
Gruve is an innovative Software Services startup dedicated to empowering Enterprise Customers in managing their Data Life Cycle. We specialize in Cyber Security, Customer Experience, Infrastructure, and advanced technologies such as Machine Learning and Artificial Intelligence. Our mission is to assist our customers in their business strategies utilizing their data to make more intelligent decisions. As a well-funded early-stage startup, Gruve offers a dynamic environment with strong customer and partner networks, perfect for fresh graduates looking to kickstart their careers in technology and service delivery.
Why Gruve
At Gruve, we foster a culture of innovation, collaboration, and continuous learning. We are committed to building a diverse and inclusive workplace where everyone, including fresh graduates, can thrive and contribute their best work. If you're passionate about technology and eager to make an impact, we'd love to hear from you.
Industries
Employee ratings
36 reviews
Culture
3.5
Career growth
3.5
Work-life
3.6
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