Tech Support Executive L1/L2

• Provide technical support and troubleshoot issues related to Smart Store L1/L2.
• Collaborate with cross-functional teams to resolve complex technical issues.
• Develop and maintain documentation of technical solutions and procedures.
• Analyze and report on technical issues and trends to improve overall system performance.
• Participate in training and knowledge-sharing sessions to enhance technical skills.
• Work effectively in a fast-paced environment with multiple priorities and deadlines.

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