Tech Mahindra is Hiring For Team Lead For AP Helpdesk

Hi Team,

Please find the below shared JD.

Educational Qualifications

• Graduate degree (minimum) or equivalent qualification.
• Experience within the financial services industry
• we preferred immediate joiners
• Location: Pune Hinjewadi

Experience

• 6+ years of overall AP Helpdesk experience
• Minimum 2+ years of team lead experience.

Detailed Job Description

Invoice Processing & Accounts Payable

• Process AP invoices, indexing, and vendor query handling via email.
• Prepare GR-IR reports and coordinate with Buyers team.
• Manage vendor account reconciliations, exceptions, and communicate with stakeholders/clients.
• Prepare payment runs (checks, ACH, wire transfers) and handle ad hoc payment requests.
• Respond to vendor inquiries regarding payment status, discrepancies, and balances.
• Handle returns in coordination with Treasury team.

Operations & Reporting

• Ensure production delivery and adherence to KPI & SLA targets.
• Provide daily performance updates to senior management and clients.
• Prepare MIS reports, month-end closing activities, aging reports, and debit balance reports.
• Support audits with documentation and explanations.
• Draft and maintain SOPs and process documentation.

Leadership & Team Management

• Manage day-to-day operations and monitor exceptions.
• Train and mentor junior team members in AP processes.
• Support key project deliverables and milestones.
• Drive process improvements and automation initiatives.

Compliance & Controls

• Ensure compliance with company policies, procedures, and accounting principles.
• Adhere to tax regulations and internal controls.
• Maintain accuracy and timeliness in dispute resolution.

Primary / Mandatory Skills

• 6+ years of accounting background in financial/BPO industry.
• 2+ years of team lead experience.
• Strong working knowledge of SAP ERP (FI module) and reporting procedures.
• Excellent communication skills for client/vendor/stakeholder engagement.
• Strong analytical, organizational, and problem-solving skills.
• Proficiency in MS Excel (pivot tables, VLOOKUP, analysis).
• Experience in process automation and continuous improvement.
• Knowledge of accounting principles and tax regulations related to AP/GL.
• Ability to work independently, meet deadlines, and manage multiple priorities.

Interested candidates can share their resume to the below mentioned email address [email removed]