Tech Mahindra hiring for International Voice Process
Tech Mahindra · Pune · onsite · Posted 48d ago
Not disclosed2–7 yrsfulltimeSourced from
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About this role
Description
Tech Mahindra is seeking dynamic individuals to join our International Voice Process team in India. This role involves providing outstanding customer service to our international clientele, handling queries, and ensuring customer satisfaction.
Responsibilities
- Handle inbound and outbound calls for international clients.
- Provide excellent customer service and support to resolve queries and issues.
- Document and track customer interactions in the system.
- Maintain knowledge of products and services to assist customers effectively.
- Work collaboratively with team members to achieve performance targets.
Skills and Qualifications
- 2-7 years of experience in an International Voice Process or related field.
- Excellent verbal and written communication skills in English.
- Strong problem-solving skills and ability to think critically.
- Proficient in using computers and CRM software.
- Ability to work in a fast-paced environment and handle multiple tasks.
Sourced from foundit
Skills
Customer Servicecrm softwareAdaptabilityProblem SolvingTechnical SupportVoice communicationTeamworktime managementData EntryMultitasking
About Tech Mahindra
Tech Mahindra
IT Services & Consulting
119.3k+
employees
1986
40 years old
Pune, Maharashtra
India
About
We are digital changemakers – here to disrupt old ideas, blaze new trails, and help enterprises transform and scale at unparalleled speed. We are Tech Mahindra!
Industries
IT Services & ConsultingBPO/KPOConsultingAnalytics & KPOEngineering & Construction
Employee ratings
43,279 reviews
3.4/ 5
Culture
3.2
Career growth
2.7
Work-life
3.4
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