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    Job · 21211328

    BENGALURU · FULLTIME

    Tech Mahindra - Customer Support - Voice Process | Immediate Joining !

    Tech Mahindra

    Tech Mahindra

    Bengaluru · onsite · Posted 5d ago

    Sourced fromNaukri
    ₹2.8L - ₹3.2L PA0–2 yrsfulltimeBengaluru

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    Section · 01

    About this role

    Role: Customer Support Associate - Calls support. 

    Nature of Job: Resolving the queries of the customer via calls. 


    Shift: Rotational Shift & Rotational Off

    Qualification: Graduates or undergraduates.

    Skillset Requirements:

    • Excellent proficiency in Bengali or Assamese or Hindi with English
    • Strong communication and interpersonal skills
    • Ability to handle incoming patient appointments, online bookings, and health history updates
    • Coordination with doctors for availability and scheduling
    • Street smartness and professionalism in handling queries
    • Prior experience in customer service or healthcare process is an advantage

    Salary: Fresher( UJ) - INR 21100 per month(Take home)


    Fresher (U1)- INR 3.2LPA


    Experienced(U1) INR 3.6LPA


    Work Location: Tech Mahindra, Electronic City Phase 2, Konappana Agrahara, Bangalore 

    Interview Stages : HR > Operations > Versant Assessment (Score 4) > Client Interview.


    Interested Candidates can join the below link directly for HR Interview


    https://meet.google.com/dpq-ntay-ahe


    Contact HR Person

    Neethu - [phone removed]

    Deepika - [phone removed]


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    Section · 02

    Skills

    customer satisfactionDomestic Voice ProcessHindiCustomer Support AssociateDomestic BPOBengaliTelecalling

    Section · Company

    About Tech Mahindra

    Tech Mahindra

    Tech Mahindra

    IT Services & Consulting

    119.3k+

    employees

    1986

    40 years old

    Pune, Maharashtra

    India

    ₹2.8L – ₹3.3L PA

    This role

    About

    We are digital changemakers – here to disrupt old ideas, blaze new trails, and help enterprises transform and scale at unparalleled speed. We are Tech Mahindra!

    Industries

    IT Services & ConsultingBPO/KPOConsultingAnalytics & KPOEngineering & Construction

    Employee ratings

    43,279 reviews

    3.4/ 5

    Culture

    3.2

    Career growth

    2.7

    Work-life

    3.4

    Employees rate it well for

    Salary5961Senior Management3868Work Life Balance3463Work Culture3249Appraisal3044

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