Tech Lead - Production Support & Application Development

Technical Lead - Production Support & Application Development Role Overview Key Responsibilities

• Support, troubleshoot, and resolve production issues across applications, APIs, databases, integrations, and cloud platforms.
• Perform root cause analysis and contribute to permanent fixes to reduce recurring incidents.
• Develop, enhance, test, and maintain enterprise application features, services, and integrations.
• Analyze logs, monitoring alerts, database issues, and system behavior to identify and resolve defects.
• Support deployment, release validation, post-release checks, and operational stability activities.
• Collaborate with development, QA, support, product, and business teams to ensure timely issue resolution and smooth delivery.
• Create and maintain troubleshooting guides, technical documentation, and knowledge articles.

Required Skills & Experience

• 5+ years of hands-on experience in software development, production support, application support, or production engineering.
• Strong experience with Java, Spring Boot, REST APIs, and backend application development.
• Good understanding of SQL, relational databases, query troubleshooting, and data validation.
• Working knowledge of frontend technologies such as Angular, TypeScript, JavaScript, HTML, CSS, and JSON.
• Experience troubleshooting application, API, database, integration, and infrastructure-related issues.
• Exposure to Git, CI/CD pipelines, deployment processes, Agile/DevOps practices, and release support.
• Exposure to cloud platforms such as Azure or AWS and basic understanding of containers or cloud-hosted applications.

Good-to-have Skills

• Experience with Salesforce integrations, CRM platforms, licensing, entitlement, order management, subscription, or customer-facing business applications.
• Knowledge of GraphQL, microservices, messaging platforms, API management, Docker, Kubernetes, or Azure Kubernetes Service.
• Exposure to monitoring and observability tools such as Azure Application Insights, Splunk, Dynatrace, Datadog, or similar platforms.

Candidate Profile

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.