Tech & Digital-Delivery Lead

Job Title:

Delivery Lead-Tech & Digital

Job Details:

Business Unit: Tech & Digital

Team: Tech & Digital-Wholesale

Reports to: Delivery Manager

Location: Mumbai, Bangalore, Gurgaon, Chennai

Job Function: Application Lead

Role Type: Supervisory

Direct Reportees: NIL

Travel Required: No

Job Band Range: D2-D4

JD Updated date: 1st Feb'24

Version No: 2.0

Job Purpose:

Manage end-to-end business tech transformation and enhancement projects.

Manage 2-5 applications of varying size & complexity.

Support business users with new implementation and enhancements.

Analyze application and process gaps and suggest solutions.

Manage and develop team.

Job Responsibilities:

Requirement Analysis: Contribute to business discussions, understand problem statements, review FSD, analyze requirements, and propose feasible solutions with reference to current system implementation.

Documentation, Communication & Collaboration: Review BRD details, review end-to-end process journey in BRD, arrange sign-off from stakeholders (BRD & FSD), prepare FPN, communicate business requirements to development team/vendor, ensure project progress is documented (PPM/JIRA) and communicated, and ensure projects are on track.

Testing: Review test scenarios, incorporate into testing scope, review traceability (BRD/FSD using JIRA/Zephyr), review test cases/plans, ensure testing as per schedule, report/resolve UAT bugs, ensure post-implementation testing, ensure continuous control self-assessment, and track/monitor ITPP changes.

Quality and Documentation: Ensure ITPP is followed for all projects/CRs, perform daily control checks, monitor/track business/audit queries, and share daily/weekly process reports with stakeholders.

Training and Production Movement: Document/share training modules, conduct training for business users/stakeholders, perform PIR after enhancement goes live, and provide Level 2 support on production issues.

Improvements: Identify grey areas and provide recommendations, continuously discuss with users to identify improvement areas based on industry benchmarking and latest trends/regulations.

People Management: Manage team performance (goal setting, reviews, feedback), recognize good performance, and groom/mentor team based on career aspirations.

Educational Qualifications:

B. Tech, B. Com, B.Sc.

Key Skills:

Thorough knowledge of SDLC, Agile, and Project management.

Logical and Analytical Skills.

Good Communication and presentation skills.

Good Domain knowledge.

Team Management skills.

Experience Required:

13-17 years of experience.

Exposure to banking preferable (added advantage).

Major Stakeholders:

Internal: IT, BSG, Audit, Compliance, Business Users.

External: Application Vendors, External Audit.