BENGALURU · FULLTIME
Tech Coordinator
Black box
Bengaluru · onsite · Posted 44d ago
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Undisclosed2–4 yrsfulltimeBengaluru
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Section · 01
About this role
Technical Responsibilities
- Possess working knowledge of infrastructure devices including:
- Routers
- Switches
- Wireless Access Points
- Network Racks and Structured Cabling
- Basic LAN and WAN concepts
- Understand installation and validation processes for network equipment.
- Perform initial troubleshooting for infrastructure-related issues.
- Validate deliverables such as installation photos, cabling confirmation, and device connectivity.
- Ensure field execution aligns with technical scope and device configurations.
Stakeholder Interaction and Global Coordination
- Interact effectively with multiple stakeholders globally across APAC, EMEA, and AMER regions.
- Coordinate with:
- Field technicians
- Vendors and supplier partners
- Project Managers
- Resource Coordinators
- Customer site contacts
- Manage bridge calls during execution windows.
- Maintain clear and professional communication across different time zones.
Reporting and Documentation
- Prepare and share structured reports with stakeholders.
- Maintain and update project trackers and documentation.
- Share daily execution updates, risk reports, and closure summaries.
- Ensure documentation accuracy including runbooks, coordination plans, and execution reports.
- Support utilization, status, and operational reporting requirements.
Qualifications
- Bachelor s degree or equivalent experience.
- Minimum 2 to 4 years of experience in technical coordination, infrastructure support, or international call center environments.
- Strong understanding of infrastructure devices and network fundamentals.
- Knowledge of router, switch, and access point installation processes.
- Excellent verbal and written communication skills.
- Strong interpersonal skills with ability to interact confidently with global stakeholders.
- Ability to manage multiple projects simultaneously.
- Strong analytical and problem-solving capabilities.
- High attention to detail and ownership mindset.
- Ability to work independently and in a team environment.
- Willingness to work in a 24/7 work environment supporting US business hours.
Certifications such as ITIL, CCNA, A+, or similar infrastructure-related certifications are desirable.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Section · 02
Skills
RouterWANInfrastructure SupportTroubleshootingAccess PointsWirelessCCNARoutersInternational Call CenterCommunication SkillsStructured Cabling
Section · Company
About Black Box Corporation
Black box
IT Services & Consulting
1.5k+
employees
1976
50 years old
Navi Mumbai, Maharashtra
India
₹10.3L PA avg
Avg at Black Box Corporation
About
Black Box is a trusted IT solutions provider delivering technology products and consulting services to businesses globally.
Industries
IT Services & Consulting
Employee ratings
10 reviews
2.8/ 5
Culture
2.1
Career growth
2.0
Work-life
2.4
Employees rate it well for
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