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    Job · 16162965

    BENGALURU · FULLTIME

    Tech Coordinator

    Blackbox GPS Technologies logo

    Blackbox GPS Technologies

    Bengaluru · onsite · Posted 45d ago

    Sourced fromFoundit
    Not disclosed2–4 yrsfulltimeBengaluru

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    Section · 01

    About this role

    Technical Responsibilities

    JOB DESCRIPTION

    • Possess working knowledge of infrastructure devices including:
      • Routers
      • Switches
      • Wireless Access Points
      • Network Racks and Structured Cabling
      • Basic LAN and WAN concepts
    • Understand installation and validation processes for network equipment.
    • Perform initial troubleshooting for infrastructure-related issues.
    • Validate deliverables such as installation photos, cabling confirmation, and device connectivity.
    • Ensure field execution aligns with technical scope and device configurations.

    Stakeholder Interaction and Global Coordination

    • Interact effectively with multiple stakeholders globally across APAC, EMEA, and AMER regions.
    • Coordinate with:
      • Field technicians
      • Vendors and supplier partners
      • Project Managers
      • Resource Coordinators
      • Customer site contacts
    • Manage bridge calls during execution windows.
    • Maintain clear and professional communication across different time zones.

    Reporting and Documentation

    • Prepare and share structured reports with stakeholders.
    • Maintain and update project trackers and documentation.
    • Share daily execution updates, risk reports, and closure summaries.
    • Ensure documentation accuracy including runbooks, coordination plans, and execution reports.
    • Support utilization, status, and operational reporting requirements.

    Qualifications

    • Bachelor's degree or equivalent experience.
    • Minimum 2 to 4 years of experience in technical coordination, infrastructure support, or international call center environments.
    • Strong understanding of infrastructure devices and network fundamentals.
    • Knowledge of router, switch, and access point installation processes.
    • Excellent verbal and written communication skills.
    • Strong interpersonal skills with ability to interact confidently with global stakeholders.
    • Ability to manage multiple projects simultaneously.
    • Strong analytical and problem-solving capabilities.
    • High attention to detail and ownership mindset.
    • Ability to work independently and in a team environment.
    • Willingness to work in a 24/7 work environment supporting US business hours.

    Certifications such as ITIL, CCNA, A+, or similar infrastructure-related certifications are desirable.

    Sourced from foundit

    Section · 02

    Skills

    ITILSwitchesCCNARoutersDocumentation accuracyWireless Access PointsBasic LAN and WAN conceptsNetwork RacksTroubleshooting for infrastructure-related issuesStructured Cabling

    Section · Company

    About Blackbox GPS Technologies

    Blackbox GPS Technologies logo

    Blackbox GPS Technologies

    Software Product

    11

    employees

    1993

    33 years old

    Chandigarh

    India

    ₹4.6L PA avg

    Avg at Blackbox GPS Technologies

    About

    Blackbox GPS Technology Pvt Limited is one of a pioneer in the field of GPS based Vehicle Tracking and Management Solutions in India since 2000 when other GPS based tracking was thought to be a think of. We are a solution selling company that helps firms to control their expenses using our tracking devices. Fueling innovation since 2003, BlackBox GPS Technology Pvt Limited introduced the first-generation offline vehicle management system in 2008. Over a decade ahead, our continuous R&D ensures unmatched expertise and a legacy of groundbreaking solutions.

    Industries

    Software Product

    Employee ratings

    10 reviews

    3.3/ 5

    Culture

    2.1

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    Work-life

    3.0

    Employees rate it well for

    Work-Life Balance35Skill Development33

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