Team Ranger (Lead - L2)
Astreya · Remote · remote · Posted 52d ago
About a minute. You'll make an account on the way through.
About this role
Preferred Qualifications, Abilities and Experience
- Demonstrated experience of M365 technologies (Preferably MS 900 Certification)
- Hands-on experience supporting Microsoft Teams/Skype for Business/Voice technologies e.g.: Cisco, Avaya, Ribbon, etc. (MS 700/MS 721 or equivalent)
- Experience troubleshooting Microsoft Teams meetings and live events.
- Experience troubleshooting Microsoft Teams voice issues.
- Experience troubleshooting federation issues.
- Understanding of Identity solutions e.g. ADFS, DirSync/AADSync and Single Sign-On.
- Understanding of networking technologies (e.g., protocols such as HTTP, TLS, TCP/IP, DNS, or knowledge related to web servers/browsers).
- Troubleshooting experience using tools such as Fiddler, HTTP Watch, Netmon, or IE Developer Tools.
- Knowledge of Teams Devices
- Knowledge of Virtualization
- Knowledge of Skype for Business hybrid deployments.
Qualifications
Required/Minimum Qualifications
- 3+ years prior product, customer support and/or technical support experience.
- Language Qualification: English Language: fluent in reading, writing, and speaking.
- 3+ years prior product, customer support and/or technical support experience
Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
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About Astreya
Astreya
IT Services & Consulting
201
employees
2001
25 years old
San Jose, California
US
₹10.8L PA avg
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