Team Member- US Payroll Processing_Mumbai_2 To 5 Years

Job Purpose:

To process US payroll and Payroll related activities

Profile Requirement

• Good exposure of US Payroll customer with Workday report writing.
• Create customize reports in Workday as per request
• Coordinating with the client, Flexible and ensuring the deliverables are met on time
• Analytical skills to identify issues and opportunities for improvement
• Handling escalations and coming up to preventive measure / controls
• Process On cycle / off cycle pay run
• Good understanding of US Payroll processes
• Meet the required productivity metrics as per defined target for the line of business
• Understanding the critical requirements and do necessary follow ups with the stakeholders to get the required information for processing the request
• Good communication skills to coordinate with client and other stakeholders
• Willing to work in US Shift (5:30 pm to 3:30 am and 6:30 pm to 4:30 am during day light saving)
• Willingness to extend the shift to ensure the deliverables are met as per defined schedules
• Liaising with the On site team and Vendors for faster resolution as per the SOP
• 100% Work from Office.

Competencies/Skills:

• Knowledge of Workday Payroll ERP
• Good oral & written communication to communicate with internal and external stakeholders
• Customer focused, enthusiastic and flexible to be approached for win-win situation
• Ability to adapt and work in a targeted environment as per the process requirement
• Good analytical thinking, questioning, negotiating and influencing skills
• Adaptable to change and ability to work under pressure to meet the daily / weekly targets
• Should be customer centric and be focused on delivering excellence as per the process
• Basic keyboard proficiency and multitasking while handling calls
• Ability to work with the team and focus on the assigned accounts
• Should be willing to work in night shifts / shift extension as per the client request
• Effective MS office skills (MS Excel)

Must-Have- Workday Report writing experience

Good-to-Have -Experience on Workday Payroll ERP