Team Member-Transaction screening-CREDIT CARD-Business Process Management Group

• Detection and prevention of fraud on Mobile banking/Net Banking & UPI trxns thereby reduce the financial losses.
• Optimum use of fraud monitoring system/tools
• Monitoring of transactions & alerts online / real time for fraud detection and prevention.
• Out calling the cardholders on real time for confirmation of transactions & blocking the card instantly.
• Preparation of various MIS which includes updating of daily tracker, collation of monthly MIS, Team activity MIS.
• Act on mails send by branches.

Skills Requirement:

• Fresher/Minimum of 1 year of experience in the same role
• Graduate with good academics
• Good communication & interaction skills
• Logical and analytical skills
• Knowledge of MS-Office, preference for excel

Job Description

• Work in shifts for real time transactions monitoring
• Real time out calling on alerted transactions
• Real time Hot-listing of debit card & raising replacement request
• Various MIS preparation- Daily/Weekly/Monthly
• Mail actioning within TAT
• Coordination with various other department