Team Member - Sales Automation

Role Overview

Lead the strategy, execution, and adoption of digital acquisition initiatives to drive business growth, enhance customer experience, and enable operational excellence across channels.

Key Responsibilities

• Digital Acquisition Strategy & Execution
• Define and drive the digital acquisition roadmap in alignment with business goals and channel priorities.
• Partner with channel leaders to identify opportunities, translate requirements into scalable solutions, and ensure successful implementation.
• Digital Product Launch & Platform Management
• Lead end-to-end delivery of digital product launches, ensuring adherence to timelines, quality standards, and business objectives.
• Establish strong vendor partnerships to incorporate external insights and continuously enhance platform capabilities.
• Adoption & Change Management
• Drive enterprise-wide adoption of digital initiatives across internal teams and external partners.
• Leverage technology to simplify processes, improve efficiency, and deliver superior stakeholder value.
• Monitor adoption metrics and proactively address gaps in usage, including digital sales enablement tools (e.g., handheld devices).
• Worksite & Lead Management Strategy
• Develop and implement worksite management frameworks to streamline lead generation and tracking.
• Collaborate with vendors and internal stakeholders to ensure seamless lead capture, integration, and flow across systems.
• Project & Program Leadership
• Identify and prioritize automation, cross-sell, and up-sell opportunities through data-driven insights.
• Lead cross-functional teams to deliver strategic initiatives on time and within scope.
• Ensure continuous alignment with vendors to incorporate best practices and evolving market trends.
• Partner Integration & Ecosystem Development
• Build and manage strategic relationships with channel partners, including digital aggregators.
• Oversee system integrations to ensure seamless connectivity, improved process efficiency, and enhanced user experience.
• Drive innovation in digital processes to improve speed, accessibility, and scalability of solutions.
  
  

Key Outcomes

• Accelerated digital acquisition and revenue growth
• Increased adoption and utilization of digital tools and platforms
• Improved customer and partner experience
• Scalable and efficient digital ecosystems