Team Member - HR Shared Services

About the Role:

We are looking for a sincere, detail-oriented, and dependable individual to join our HR Shared Services team. This role involves handling routine HR processes and maintaining accurate employee data that supports smooth day-to-day HR operations.

The work includes system updates, follow-ups, and coordination with various teams and employees. It requires someone who is comfortable doing regular, process-based activities and is flexible to take up different tasks as per business needs.

Key Responsibilities:

1. Support the joining process for new employees (on-roll and off-roll), create their profiles in the system, and ensure all details are updated correctly and on time.
2. Prepare and share HR letters such as offer, transfer, promotion, and exit letters while ensuring all data is accurate and timelines are met.
3. Upload employee salary (CTC) details and maintain up-to-date employee records for payroll and compliance activities.
4. Generate and verify statutory IDs (UAN and ESIC) for new employees and ensure compliance with applicable laws.
5. Manage transfers and promotions by coordinating with HR teams and other departments. Update systems and share relevant communication accurately.
6. Maintain and validate employee master data, and update HR reports regularly to support audits and management reviews.
7. Respond to employee queries received through email or other channels. Understand the issue, identify the cause, and draft clear, grammatically correct responses within the given timelines.
8. Support employee exit processes and update separation details. Track and report employee absences as per company policy.
9. Support onboarding, contract renewals, and exits for apprentices by coordinating with vendor partners.

What We Expect:

• Good communication skills especially writing clear and correct English emails.
• Basic computer knowledge (Excel, email, and data entry).
• Patience and attention to detail while completing daily tasks.
• Comfortable with regular, process-driven work.
• Willingness to coordinate and follow up with employees and other teams over calls.
• Flexible attitude — open to handling different HR tasks as assigned.
• Responsible, punctual, and committed to delivering quality work.