Team Manager - RCM
Huron · Bengaluru · onsite · Posted 58d ago
Undisclosed12–17 yrsfulltimeSourced from
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About this role
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JOB DETAILS:
- Streamline core day to day operations in RCM processes in the US Healthcare domain
- Formulate & implement strategic plans for new technologies & tools to support sustained profitable growth of the account
- Well versed in executing cost saving measures and modifications to achieve substantial reduction and work within the given budget/cost
- Understand & implement Lean Six Sigma methodologies of quality and complying with the norms of regulatory authorities
- Prioritize work and deploy staff as required to ensure customer deliverables are met in regards to on-time delivery of service and quality of work
- Manage, train & develops a work environment that promotes high motivation and customer satisfaction
- Should have managed a team / group of 50 to 70 FTEs
- Thorough understanding of RCM processes like Billing, Cash Posting, Credit Balance, Accounts Receivables, Denial Management & Correspondence review
- Very good understanding of RCM metrics like Days in AR, Ageing above 90 days, Collections and bad debt
- Periodically review teams performance and recommend performance improvement plan wherever required
- Hands on in preparing daily, weekly & monthly operational metrics reports from the Practice Management/Billing System and workflow tool using MS-Excel
- Identify trends and patterns from the generated reports and initiate action plan to resolve the AR issues
- Responsible for work allocation / distribution to the team and monitor the team work
- Create and maintain daily operational scorecards to track and report KPI s; assist in volume forecast and capacity planning as required
- Generate and distribute management reports in accurate and timely manner
- Perform data analysis for generating reports on periodic basis including adhocs
- Establish a strong relationship with Team Managers by demonstrating the gaps, trends & patterns identified during the data/report compilation
- Drive improvement projects on productivity, improve SLA s and quality
- Ensure brand integrity through adherence to standards and procedures in an effort to attain established profitability goals and brand awareness in the market place
- Communicate with existing and prospective clients
- Willing to work in night shift / US timings
QUALIFICATIONS:
- 12+ years of US Healthcare - RCM industry experience
- Good knowledge of Lean and Six sigma / Certification in Lean and other quality practices an added advantage
- Proficient in MS Excel and creating Excel macros
- Strong ability to analyze raw data, draw conclusions and develop actionable recommendations
- Ability to handle multiple tasks of reporting simultaneously
- Ability to adapt quickly to new and changing technical environments as well as strong analytical, problem solving and quantitative abilities.
Solid verbal and written communication skills are required.
Education/Certifications:
- Graduate in any disclipline.
- Streamline core day to day operations in RCM processes in the US Healthcare domain
- Formulate & implement strategic plans for new technologies & tools to support sustained profitable growth of the account
- Well versed in executing cost saving measures and modifications to achieve substantial reduction and work within the given budget/cost
- Understand & implement Lean Six Sigma methodologies of quality and complying with the norms of regulatory authorities
- Prioritize work and deploy staff as required to ensure customer deliverables are met in regards to on-time delivery of service and quality of work
- Manage, train & develops a work environment that promotes high motivation and customer satisfaction
- Should have managed a team / group of 50 to 70 FTEs
- Thorough understanding of RCM processes like Billing, Cash Posting, Credit Balance, Accounts Receivables, Denial Management & Correspondence review
- Very good understanding of RCM metrics like Days in AR, Ageing above 90 days, Collections and bad debt
- Periodically review teams performance and recommend performance improvement plan wherever required
- Hands on in preparing daily, weekly & monthly operational metrics reports from the Practice Management/Billing System and workflow tool using MS-Excel
- Identify trends and patterns from the generated reports and initiate action plan to resolve the AR issues
- Responsible for work allocation / distribution to the team and monitor the team work
- Create and maintain daily operational scorecards to track and report KPI s; assist in volume forecast and capacity planning as required
- Generate and distribute management reports in accurate and timely manner
- Perform data analysis for generating reports on periodic basis including adhocs
- Establish a strong relationship with Team Managers by demonstrating the gaps, trends & patterns identified during the data/report compilation
- Drive improvement projects on productivity, improve SLA s and quality
- Ensure brand integrity through adherence to standards and procedures in an effort to attain established profitability goals and brand awareness in the market place
- Communicate with existing and prospective clients
- Willing to work in night shift / US timings
QUALIFICATIONS:
- 12+ years of US Healthcare - RCM industry experience
- Good knowledge of Lean and Six sigma / Certification in Lean and other quality practices an added advantage
- Proficient in MS Excel and creating Excel macros
- Strong ability to analyze raw data, draw conclusions and develop actionable recommendations
- Ability to handle multiple tasks of reporting simultaneously
- Ability to adapt quickly to new and changing technical environments as well as strong analytical, problem solving and quantitative abilities.
Solid verbal and written communication skills are required.
Education/Certifications:
- Graduate in any disclipline.
Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.
Sourced from naukri
Skills
customer satisfactionCash PostingDebtCompilationexcel macrosDenial ManagementPatient CareHealthcareEmployee EngagementCommunication SkillsoperationsBrand Awarenessdata analysisBusiness Operationsback officeexcel
About Huron
Huron
Management Consulting
2.6k+
employees
2002
24 years old
Chicago, Illinois
US
About
Huron offers professional services to enhance organizational strategies, optimize operations, and drive digital transformation in various industries.
Industries
Management ConsultingConsulting
Employee ratings
389 reviews
3.6/ 5
Culture
3.6
Career growth
3.1
Work-life
3.6
Employees rate it well for
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