Team Leader

Role & responsibilities

Job Responsibilities:

• Lead and manage a team of outbound sales executives to achieve daily and monthly sales targets.
• Monitor team performance and provide regular coaching, feedback, and motivation.
• Conduct team huddles, performance reviews, and training sessions.
• Ensure adherence to quality standards, KPIs, and company policies.
• Prepare and share daily MIS and performance reports.
• Resolve customer escalations and support the team in closing sales.
• Collaborate with management to improve sales strategies and process efficiency.

Eligibility Criteria:

• Minimum 1 year of experience as a Team Leader in a BPO outbound sales process.
• Strong leadership, communication, and people management skills.
• Proven track record of achieving sales targets.
• Good knowledge of MS Excel and reporting.
• Ability to work in a target-driven and fast-paced environment.
• Graduation preferred (depending on company requirements).

Contact [phone removed]

HR Vijay