Team Leader
Step In Placements · Hyderabad · onsite · Posted 31d ago
₹3.6L - ₹4.2L PA2–7 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Responsibilities:
* Manage shrinkage & attrition through KRAs & CSAT improvement
* Lead team performance with coaching, KPIs & SLAs
* Ensure customer satisfaction within SLA targets
Perks and benefits
Office cab/shuttle, Health insurance, Annual bonus, Provident fundSourced from naukri
Skills
CSATTeam Leaderteam coachingHindiEnglishAttrition ManagementTeluguTLTeam ManagerattritionshrinkageSLA ManagementKPIShrinkage ControlKRA