Team Leader
Dream And Deal International Mangalore · Bengaluru · onsite · Posted 32d ago
₹2.2L - ₹4.0L PA2–5 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Supervise daily activities of a team.Monitor individual and team performance against targets.Handle escalated customer queries and complaints.Prepare daily/weekly performance reports .Ensure quality and compliance standards in customer interactions
Sourced from naukri
Skills
Call AuditCall MonitoringExcel Reportingteam managementTeam PerformanceConflict ResolutionCollection and recoveryGrievance ManagementComplaint HandlingEscalation Management