Team Leader
TP · Gurugram · onsite · Posted 57d ago
Undisclosed0–5 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Roles and Responsibility
Job Requirements
- Lead and manage high-performing teams to achieve business objectives and targets.
- Develop and implement strategies to enhance team performance and productivity.
- Foster a culture of continuous improvement, innovation, and customer focus.
- Collaborate with cross-functional teams to drive business expansion and revenue growth.
- Analyze market trends, competitor activity, and customer feedback to inform business decisions.
- Coach, mentor, and develop team members to improve their skills and career prospects.
Job Requirements
- Proven experience in a leadership role within the BPO/Call Centre industry.
- Strong understanding of business operations, sales, marketing, and customer service principles.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Strong analytical and decision-making skills with attention to detail.
- Experience with team management tools, software, and technologies.
Sourced from naukri
Skills
Screeningjoining formalitieshrsdInterviewingIT Recruitmentteam coachingStaffingHiringSourcingTLTalent AcquisitionHR Generalist ActivitiesTechnical RecruitmentTeam LeadingRecruitmentHuman Resource Management