Team Leader
Jeeves Consumer Services · Ludhiana · onsite · Posted 58d ago
₹3.0L - ₹4.0L PA3–8 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Roles and Responsibilities
- Manage a team responsible for after sales service, warranty handling, and technical services.
- Ensure excellent customer support through effective communication and issue resolution.
- Oversee market quality, customer complaints, and satisfaction processes to maintain high levels of customer satisfaction.
- Coordinate field service activities to meet customer needs efficiently.
- Develop strategies to improve post-sales performance by enhancing customer retention rates.
Sourced from naukri
Skills
Customer Servicecustomer satisfactionCustomer Supportmarket qualityAftersalesPost SalesWarranty HandlingCustomer ComplaintsAfter Market ServiceField ServiceTechnical ServicesAfter Sales Support
About Jeeves Consumer Services
Jeeves Consumer Services
Consumer Electronics & Appliances
6k+
employees
2007
19 years old
Bangalore / Bengaluru, Karnataka
India
₹3.4L PA avg
Avg at Jeeves Consumer Services
₹3L – ₹4L PA
This role
About
Jeeves Consumer Services provides reliable repair solutions for electronics and appliances, addressing service inefficiencies across India's diverse markets.
Industries
Consumer Electronics & AppliancesConsumer goodsInternetElectronics
Employee ratings
10 reviews
3.6/ 5
Culture
3.8
Career growth
3.5
Work-life
3.8
Employees rate it well for
Overall Company36Work-Life Balance35
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