Team Leader
Sitel · Mumbai · onsite · Posted 63d ago
₹5.5L - ₹7.5L PA1–6 yrsfulltimeSourced from
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About this role
Urgent Openings Team Leader in Airoli - Navi Mumbai
No of Requirement : 5
Budget : Upto 7.5 LPA to 8 LPA + Monthly Performance variable incentive
Date of joining :Immediate Joiners /30 Days
Experience: Minimum 1 year of experience as a TL with International Process/Voice & Chat / No Backoffice , No Domestic & BPO Experience mandatory
Skills
- Experience in handling team
- Have managed clients
- Hands on excel and people management skills
- Good communication skills
- Excel knowledge
- People management
- Leadership skills
- Quick Learner
- Adaptability
- Handled attrition & shrinkage
- Schedule Adherence
Sourced from naukri
Skills
CSATteam coachingrosteringTeam HandlingBpo OperationsSLA ManagementNet Promoter ScoreAttrition ControlShrinkage ControlAhtKRA
About Foundever
Sitel
BPO
5.9k+
employees
1985
41 years old
Mumbai, Maharashtra
India
₹3.4L PA avg
Avg at Foundever
₹5.5L – ₹7.5L PA
This role
About
Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital
Industries
BPO
Employee ratings
10 reviews
3.5/ 5
Culture
3.3
Career growth
2.4
Work-life
2.6
Employees rate it well for
Job Security35Overall Company35
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