Team leader
Etraveli Group · Mumbai · onsite · Posted 66d ago
₹7.5L - ₹10.0L PA4–8 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Roles and Responsibilities :
- Team development responsibilities
- Support team members in their daily tasks
- Deliver training on the job
- Monitor team: their behavior towards customers & colleagues, their problems or ideas
- Evaluate team members: performance, mistakes, losses, creativity, strengths, weaknesses, attitude
- Discuss the team’s performance (quality of their services, mistakes, productivity)
Job Requirements :
- Minimum 2 years of team handling experience in a contact center
- Strong team handling, leadership, and people management skills.
- Excellent conflict management and SLA management abilities.
Excellent communication skills
Sourced from naukri
Skills
People Management Skillsconflict managementTeam Handlingteam managementPerformance ReviewBpo OperationsshrinkageTeam LeadingSLA Management
About Etraveli Group
Etraveli Group
Internet
154
employees
Mumbai, Maharashtra
India
₹8.8L PA avg
Avg at Etraveli Group
₹7.5L – ₹10L PA
This role
About
Etraveli Group is a global flight-tech leader connecting millions of travelers with seamless, affordable flight solutions through its diverse travel brands, fintech products and worldwide operations.
Industries
Internet
Employee ratings
10 reviews
2.8/ 5
Culture
2.8
Career growth
2.3
Work-life
2.4
Employees rate it well for
Compensation & Benefits31Work-Life Balance29
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