Team leader

Roles and Responsibilities :

• Manage key client accounts to drive revenue growth, retention, and customer satisfaction.
• Develop and execute sales strategies to acquire new clients in the BPO/Call Centre industry.
• Build strong relationships with vendors to negotiate contracts, resolve issues, and improve overall supply chain efficiency.
• Analyze market trends and competitor activity to identify opportunities for business development.

Job Requirements :

• 1-10 years of experience in account management, client account management, or key account management.
• Proven track record of success in managing multiple high-value clients simultaneously.
• Strong understanding of the B2B sales process and ability to develop effective sales strategies.
• Excellent vendor relations skills with the ability to build trust and negotiate effectively.